Thought Industries

Thought Industries is a Customer Success Platform that helps businesses collect, analyze, and act on customer feedback to drive growth and retention.

Thought Industries offers a range of features including survey and feedback tools, analytics and reporting, and integration with popular CRM systems like Salesforce.

Getting started with Thought Industries is easy. Simply sign up for a free trial, and our onboarding team will guide you through the process of setting up your account and starting to collect customer feedback.

You can create a variety of survey types in Thought Industries, including NPS (Net Promoter Score), CSAT (Customer Satisfaction), and custom surveys tailored to your specific business needs.

Yes, Thought Industries integrates seamlessly with popular CRM systems like Salesforce, allowing you to access customer feedback directly within your CRM.

Thought Industries offers robust analytics and reporting tools that enable you to analyze customer feedback and identify areas for improvement. You can also use our platform to assign tasks and track progress on initiatives sparked by customer feedback.

Yes, Thought Industries is committed to security and follows industry-standard protocols to ensure the confidentiality, integrity, and availability of your data.

Yes, Thought Industries is designed to support teams of all sizes. Our platform offers features like user management, role-based access control, and audit trails to ensure that everyone on your team has the right level of access and visibility.

Thought Industries provides world-class customer support through a variety of channels, including email, phone, and chat. We also offer extensive online resources like knowledge base articles and webinars to help you get the most out of our platform.

Yes, Thought Industries offers a free trial that allows you to experience the full range of features and benefits of our platform. We also offer various pricing plans to fit different business needs and budgets.