Vaihda asiakaspalvelua helpoksi Zoho Deskin älykkäiden liputteen kanssa, automatisoiduilla työvaiheilla ja analytiikalla, jotta saat erinomaisia kokemuksia useilta kanavilta.
Vi har samlet alle dataene slik at du ikke trenger det, gjør beslutninger enkle og sparer deg for tid og penger.
Finn en spesifikk funksjon plattformen bør ha for å passe godt for organisasjonen din.
Ugotovite, kateri cenovni načrt vam najbolj ustreza.
3 agents, Unlimited users, Limited features
Up to 5 agents, Unlimited users, Full feature set
Up to 10 agents, Unlimited users, Full feature set + workflow rules and custom views
More than 10 agents, Unlimited users, Full feature set + workflow rules, custom views and custom branding
Vpogled strokovnjakov na tem področju o Zoho Desk iz prve roke.
Dette er alternativer du kan velge mellom og sammenligne for å passe best med dine interesser og ekspertise.
Finn svar på de mest relevante spørsmålene for å kunne ta avgjørelser med en gang.
Zoho Desk is a customer service and support software that helps businesses manage their customer interactions, including tickets, emails, chat conversations, and social media messages.
Zoho Desk allows you to create and assign tickets to specific agents or departments based on your predefined rules. You can also prioritize tickets, set deadlines, and track their status in real-time.
Yes, Zoho Desk integrates seamlessly with other Zoho apps like Zoho CRM, Zoho Marketing Automation, and Zoho Social to provide a 360-degree view of your customers across all touchpoints.
Zoho Desk provides detailed reports on ticket metrics such as resolution time, first response time, and customer satisfaction. You can also track agent performance, departmental productivity, and customer behavior in real-time.
Yes, Zoho Desk is a cloud-based software that runs on Zoho's robust infrastructure, ensuring scalability, reliability, and high uptime. This means you can access your account from anywhere, at any time.
Yes, Zoho Desk supports multiple languages, allowing businesses to cater to customers across different regions and cultures. You can translate the interface, customize fields, and set language preferences for each customer or organization.
Zoho Desk follows industry-standard security protocols to protect your data, including 256-bit SSL encryption, access controls, and regular backups. You can also enable two-factor authentication for added security.
Vår avanserte algoritme vil finne den beste løsningen for dine behov og filtrere bort alt tullet og markedsføringen for deg