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ADSelfService Plus

ADSelfService Plus is a comprehensive self-service solution that enables employees to reset passwords, request approvals, and access company information on-demand, while also providing IT administrators with centralized management and monitoring capabilities.

Reviews and Ratings of ADSelfService Plus

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G2 Rating

4.4 (17 Reviews)

SaasGuro Rating

Overall 4.5 (64 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.6 (47 Reviews)

What verified reviews from expects say about
ADSelfService Plus

Insights from field experts about ADSelfService Plus from first hand

C. Taylor

I've experienced significant time savings and streamlined helpdesk operations with ADSelfService Plus - its comprehensive self-service portal, password management, and automation features have improved our IT support efficiency and user satisfaction.

F. Campbell

I've been using ADSelfService Plus for a while now and it's been a game-changer in streamlining our IT services - user-friendly interface, robust self-service capabilities, and top-notch technical support make it an absolute must-have for any organization.

R. Lee

I've been using ADSelfService Plus for my company and it's been a game-changer. The self-service password reset feature has streamlined our IT support process, saving us hours of time every month. The intuitive interface and robust reporting capabilities have also improved employee product...

S. Evans

I've been using ADSelfService Plus for months and it's been a game-changer for our IT support. The intuitive interface and robust features have streamlined password resets, software deployment, and asset management, saving us significant time and resources. Highly recommended!

T. Young

I'm extremely disappointed with AD SelfService Plus. The software promised to simplify user account management but has turned out to be a time-consuming headache for me. The initial setup was a nightmare, requiring hours of manual configuration that could have been avoided if the product h...

D. Foster

I've been using ADSelfService Plus for over six months now and it's been an absolute game-changer for our IT support team. The self-service portal has streamlined password reset and account unlock requests, saving us hours of time each week. The reporting feature provides valuable insights...

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Duo Security

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Zoho Vault

Zoho Vault is a secure digital vault that enables organizations to store and manage sensitive information such as passwords, documents, and certificates. It provides features like encryption, access controls, and audit trails to ensure data security and compliance.

PortalGuard

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TeamPassword

TeamPassword is a secure password manager for teams and businesses. It allows users to store and share passwords, API keys, and other sensitive information in a centralized platform. The software features multi-factor authentication, encryption, and access controls to ensure confidentiality and integrity of data. TeamPassword also offers single sign-on (SSO) integration with popular applications and services.

PingOne

PingOne is an identity and access management platform that provides secure authentication, single sign-on, and user lifecycle management across multiple applications, enabling streamlined onboarding, self-service, and scalable enterprise security.

Passportal

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AIMS

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Frequently asked questions about ADSelfService Plus

Find answers to the most relevant queries to be able to make decisions right away.

What is ADSelfService Plus?

ADSelfService Plus is a comprehensive, web-based self-service portal that allows employees to manage their active directory information, request IT services, and access company resources on-demand.


Is ADSelfService Plus compatible with Windows Server 2012 R2?

Yes, ADSelfService Plus is fully compatible with Windows Server 2012 R2, as well as other versions of Active Directory.


Can I customize the look and feel of my self-service portal?

Yes, ADSelfService Plus allows you to brand your self-service portal with your company's logo, colors, and theme for a seamless user experience.


Does ADSelfService Plus support multiple languages?

Yes, ADSelfService Plus supports multiple languages including English, French, German, Spanish, Italian, Dutch, Portuguese, Russian, Japanese, Korean, Chinese (Simplified and Traditional), Polish, Turkish, Hebrew, Arabic, Hungarian, Romanian.


Can I integrate ADSelfService Plus with our existing IT service management tools?

Yes, ADSelfService Plus can be integrated with popular ITSM tools such as ServiceNow, BMC Helix, JIRA Service Desk, and more to provide a unified user experience.


Is my data secure with ADSelfService Plus?

Yes, ADSelfService Plus ensures the security of your data through SSL encryption and supports multiple authentication methods including Active Directory, LDAP, and RADIUS.


Can I configure automated workflows for IT requests?

Yes, ADSelfService Plus allows you to configure automated workflows for common IT requests such as password resets, laptop deployments, and more.


Does ADSelfService Plus support mobile access?

Yes, ADSelfService Plus has a responsive design that adapts to any device or screen size, allowing employees to access self-service features on-the-go using their mobile devices.


Can I track employee activity and usage in my self-service portal?

Yes, ADSelfService Plus provides detailed analytics and reporting capabilities to help you track employee activity and usage of your self-service portal.


What kind of support does ADSelfService Plus offer?

ADSelfService Plus offers comprehensive technical support through phone, email, and online chat to ensure timely assistance with any questions or issues.



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