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AfterShip

AfterShip is a comprehensive shipment tracking and logistics platform that provides real-time updates, automated shipping labels, and customizable notifications to customers, streamlining e-commerce order fulfillment and enhancing customer satisfaction.

Reviews and Ratings of AfterShip

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G2 Rating

4.7 (296 Reviews)

SaasGuro Rating

Overall 4.2 (1,345 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.9 (419 Reviews)

AfterShip Product Reviews

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What verified reviews from expects say about
AfterShip

Insights from field experts about AfterShip from first hand

D. Ramos

I'm extremely disappointed with AfterShip's tracking capabilities, as they failed to update my order status for multiple packages, resulting in delayed delivery notifications and frustrated customers, costing me valuable time and reputation.

S. Miller

AfterShip's automation features were underwhelming, leading to inconsistent tracking updates. The customer support team took too long to resolve issues and the mobile app interface was outdated and cluttered overall experience let me down

D. Parker

I've been using AfterShip to track my orders and it's been a game-changer for my business. The automated shipping notifications have boosted customer satisfaction and saved me so much time with streamlined order management. Highly recommend!

D. Thomas

I've been using AfterShip for parcel tracking and it's been a letdown. The interface is cluttered and difficult to navigate, making it hard to find the information I need quickly. The automated email notifications are also overly simplistic and lack customization options, which led to some...

M. Harris

I've been using AfterShip for my e-commerce business and I'm thoroughly impressed. The automated shipping tracking updates have saved me so much time, and the customer satisfaction features have improved our overall service quality significantly.

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Frequently asked questions about AfterShip

Find answers to the most relevant queries to be able to make decisions right away.

What is AfterShip?

AfterShip is a popular shipping management platform that helps e-commerce businesses streamline their order fulfillment and shipping processes.


How does AfterShip work?

AfterShip integrates with online stores like Shopify, WooCommerce, and Magento to track orders, print labels, and automate shipping tasks.


What are the benefits of using AfterShip?

Using AfterShip can save businesses time and money by automating repetitive tasks, improving order accuracy, and reducing shipping costs.


Can I integrate AfterShip with my e-commerce platform?

Yes, AfterShip supports integration with over 100 e-commerce platforms, including Shopify, WooCommerce, Magento, and more.


How do I track orders in AfterShip?

You can track orders by entering the order ID or tracking number into the AfterShip dashboard to view real-time updates on order status.


Can I print shipping labels directly from AfterShip?

Yes, AfterShip allows you to print shipping labels directly from the platform, making it easy to fulfill orders quickly and efficiently.


What kind of shipping carriers does AfterShip support?

AfterShip supports integration with over 350 shipping carriers worldwide, including USPS, UPS, FedEx, and more.


Is AfterShip a scalable solution for growing businesses?

Yes, AfterShip is designed to scale with your business as you grow. It can handle large volumes of orders and provide real-time updates on order status.


Can I use AfterShip in conjunction with other shipping software?

Yes, AfterShip can be used alongside other shipping software or tools to create a customized shipping workflow that meets your business needs.


Is there a customer support team available for AfterShip users?

Yes, AfterShip provides 24/7 customer support via email, phone, and chat to help with any questions or issues you may have.



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