Dameware Remote Support

Empower remote IT support with DameWare Remote Support, a powerful tool for accessing and controlling remote devices, streamlining troubleshooting and resolution.

Reviews and Ratings of Dameware Remote Support

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.5 (320)

ROI

2%

Productivity

6%

Value for Money

4.1

Ease of Use

4.3

Support

4.0

Usage by Business Size

30%
65%
5%

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Dameware Remote Support Pricing Plans

Find out which pricing plan is the best fit for you.

Starter

1 technician, up to 25 devices per session

$49

Professional

5 technicians, up to 100 devices per session

$99

Enterprise

Unlimited technicians and devices, plus advanced features

$199

Dameware Remote Support Product Reviews

See the platform from within the latest Dameware Remote Support videos.

What verified reviews from expects say about
Dameware Remote Support

Insights from field experts about Dameware Remote Support from first hand.

G. Davis

Disappointing experience with Dameware Remote Support. The interface is cluttered and difficult to navigate, while remote sessions often freeze or timeout. Customer support was unhelpful in resolving issues I encountered during troubleshooting.

D. Brown

"I've had the pleasure of using Dameware Remote Support to troubleshoot IT issues and I'm impressed with its ease of use and robust features. The remote access capabilities have saved me time and increased productivity, making it an essential tool in my tech toolkit."

J. Brown

I'm extremely disappointed with Darnware Remote Support. The installation process was convoluted and required multiple restarts on my end. Even after successful setup, I encountered numerous connectivity issues and frequent disconnections during remote sessions. Additionally, the software'...

M. Foster

Dameware's steep learning curve and finicky remote connections made it frustrating to use for even basic support tasks. The numerous configuration options felt overwhelming, resulting in wasted time troubleshooting rather than resolving issues efficiently.

A. Foster

I was extremely disappointed with the performance of Dameware Remote Support. The initial setup was a nightmare, requiring multiple attempts to get the agents installed correctly on both ends. Even then, the connections were often unstable and prone to dropping. Trying to troubleshoot thes...

D. Miller

I've been using Dameware Remote Support for my IT team and it's been a game-changer. The seamless remote access allows us to quickly troubleshoot issues and resolve problems with minimal downtime. The user-friendly interface and robust features make our jobs significantly easier, and the c...

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Frequently asked questions about Dameware Remote Support

Find answers to the most relevant queries to be able to make decisions right away.

What is DameWare Remote Support?

DameWare Remote Support is a remote access software that allows technicians to remotely connect to and control computers from anywhere in the world, making it ideal for IT support, help desk, and field service operations.


How do I install DameWare Remote Support on my computer?

To install DameWare Remote Support, simply run the installer and follow the prompts. You will need to have administrative rights on the target machine.


Can I use DameWare Remote Support to connect to Macs or Linux machines?

Yes, DameWare Remote Support supports remote access to Macs and Linux machines in addition to Windows PCs.


Is DameWare Remote Support secure?

Yes, DameWare Remote Support uses advanced encryption and security protocols to ensure that your connections are secure and protected from unauthorized access.


Can I use DameWare Remote Support with my existing help desk software?

Yes, DameWare Remote Support integrates seamlessly with most popular help desk software platforms, including ManageEngine, ServiceNow, and Freshservice.


How many concurrent connections can I have with DameWare Remote Support?

The number of concurrent connections allowed with DameWare Remote Support varies depending on the edition you are using. Please refer to the product documentation for more information.


Is there a free trial available for DameWare Remote Support?

Yes, DameWare Remote Support offers a free 30-day trial that allows you to test the software and its features before purchasing a license.



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