Dameware Remote Support

Name: Dameware Remote Support
Rating: 4.5 (320 reviews)

Dameware Remote Support is a powerful and secure remote access tool that enables technical support professionals to remotely access and control computers. It provides instant remote access, screen sharing, file transfer, and IT automation capabilities, allowing technicians to resolve issues quickly and efficiently, reducing downtime and improving customer satisfaction.

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Reviews and Ratings of Dameware Remote Support

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G2 Rating

4.2 (4 Reviews)

SaasGuro Rating

Overall 4.5 (320 Reviews)

Value for Money

Ease of Use

Support

Capterra Rating

4.5 (249 Reviews)

What verified reviews from expects say about
Dameware Remote Support

Insights from field experts about Dameware Remote Support from first hand

G. Davis

Disappointing experience with Dameware Remote Support. The interface is cluttered and difficult to navigate, while remote sessions often freeze or timeout. Customer support was unhelpful in resolving issues I encountered during troubleshooting.

D. Brown

"I've had the pleasure of using Dameware Remote Support to troubleshoot IT issues and I'm impressed with its ease of use and robust features. The remote access capabilities have saved me time and increased productivity, making it an essential tool in my tech toolkit."

J. Brown

I'm extremely disappointed with Darnware Remote Support. The installation process was convoluted and required multiple restarts on my end. Even after successful setup, I encountered numerous connectivity issues and frequent disconnections during remote sessions. Additionally, the software'...

M. Foster

Dameware's steep learning curve and finicky remote connections made it frustrating to use for even basic support tasks. The numerous configuration options felt overwhelming, resulting in wasted time troubleshooting rather than resolving issues efficiently.

A. Foster

I was extremely disappointed with the performance of Dameware Remote Support. The initial setup was a nightmare, requiring multiple attempts to get the agents installed correctly on both ends. Even then, the connections were often unstable and prone to dropping. Trying to troubleshoot thes...

D. Miller

I've been using Dameware Remote Support for my IT team and it's been a game-changer. The seamless remote access allows us to quickly troubleshoot issues and resolve problems with minimal downtime. The user-friendly interface and robust features make our jobs significantly easier, and the c...

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Frequently asked questions about Dameware Remote Support

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What is DameWare Remote Support?

How do I install DameWare Remote Support on my computer?

Can I use DameWare Remote Support to connect to Macs or Linux machines?

Is DameWare Remote Support secure?

Can I use DameWare Remote Support with my existing help desk software?

How many concurrent connections can I have with DameWare Remote Support?

Is there a free trial available for DameWare Remote Support?

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