Freshcaller
Experience seamless customer interactions with Freshcaller, a cloud-based contact center solution that enables businesses to manage calls, automate workflows, and boost sales performance in real-time.
Reviews and Ratings of Freshcaller
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ROI
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Usage by Business Size
Categories - 1
Features - 10
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Freshcaller Pricing Plans
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Starter
Best for small teams and businesses
$20
Growth
Ideal for growing teams and businesses
$40
Pro
Best for large teams and enterprises
$80
Business
Ideal for larger businesses with advanced features
$120
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Freshcaller
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Frequently asked questions about Freshcaller
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What is Freshcaller?
Freshcaller is a cloud-based call center software that helps businesses manage their customer interactions and improve their customer service experience.
How does Freshcaller work?
Freshcaller works by routing incoming calls to the most available agent, based on their availability and skills. It also provides features like IVR, call recording, and analytics to help businesses optimize their customer service operations.
Is Freshcaller scalable?
Yes, Freshcaller is highly scalable and can handle large volumes of calls without any downtime or lag. It's ideal for businesses that experience high call volumes during peak hours or seasons.
Does Freshcaller integrate with other tools?
Yes, Freshcaller integrates with a wide range of third-party tools like CRM systems, helpdesk software, and marketing automation platforms to provide a seamless customer experience.
Can I customize Freshcaller to fit my business needs?
Yes, Freshcaller offers customization options to tailor the software to your business requirements. You can create custom workflows, add or remove features, and even brand the interface with your company's logo and colors.
How secure is Freshcaller?
Freshcaller takes data security very seriously and uses industry-standard encryption protocols (TLS 1.2) to protect customer data and interactions. It also complies with major regulatory frameworks like GDPR, HIPAA, and PCI-DSS.
What kind of support does Freshcaller offer?
Freshcaller offers 24/7 technical support through multiple channels (email, phone, live chat) to help customers troubleshoot issues or get answers to their questions. They also provide comprehensive documentation and knowledge base resources.
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