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FullStory

Unlock customer behavior insights with FullStory's digital experience analytics platform, providing a detailed view of user interactions to inform data-driven product decisions.

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Reviews and Ratings of FullStory

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.5 (852)

ROI

10%

Productivity

6%

Value for Money

3.7

Ease of Use

2.7

Support

3.4

Usage by Business Size

16%
71%
13%

Categories - 1

AI icon Insight Engines

Features - 11

AI icon AI/Machine Learning AI icon Augmented Analytics AI icon Data Aggregation AI icon Data Classification AI icon Data Extraction AI icon Data Source Connectors
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Find features critical for making decisions

Find a specific feature the platform should have to be a great fit for your organisation.

Can this product help us with Full Text Search?

Can this product help us with Multiple Data Sources?

Can this product help us with Search/Filter?

Can this product help us with Sentiment Analysis?

FullStory Pricing Plans

Find out which pricing plan is the best fit for you.

Free

For < 100K sessions/month

Growth

For 100K - 1M sessions/month

$99

Pro

For > 1M sessions/month

$199

FullStory Product Reviews

See the platform from within the latest FullStory videos.

What verified reviews from expects say about
FullStory

Insights from field experts about FullStory from first hand.

D. Robinson

FullStory's user-friendly interface and actionable insights have revolutionized our digital experience analysis, allowing us to quickly identify issues, optimize flows, and enhance overall customer satisfaction with unparalleled clarity.

A. Harris

I was underwhelmed by FullStory's clunky interface and limited customization options, which hindered our ability to gain actionable insights from user behavior data. The cost-benefit ratio didn't justify continued usage for our team.

B. Garcia

"I've used FullStory to optimize our website's user experience and it's been a game-changer! The detailed analytics and session replay features have allowed us to identify and fix issues quickly, leading to significant improvements in user engagement and conversion rates."

B. Young

I've had an exceptional experience with FullStory. The intuitive analytics platform has given me unparalleled insights into user behavior and experiences. It's streamlined our understanding of customer journeys, allowing us to make data-driven decisions efficiently. Highly recommended for ...

S. Davis

I've been using FullStory for months and it's revolutionized our digital experience. This platform provides unparalleled visibility into user behavior, allowing us to identify areas of friction and improve our website's overall performance with data-driven insights.

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FullStory is best fit for these top industries

Visit Website AI icon

Advertising

Advertising industry software for campaign management, audience analytics, and creative collaboration. Advanced solutions to plan campaigns, track performance, and design content. Essential tools for impactful and successful advertising efforts.

Automotive

Automotive industry software for design, production planning, and quality control. Advanced solutions to develop vehicle models, manage manufacturing processes, and ensure safety standards. Key tools for precise and reliable automotive production.

Chemical

Chemical industry software for production planning, safety monitoring, and supply chain management. Advanced solutions to oversee processes, ensure compliance, and track materials. Essential tools for reliable and safe chemical production.

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Frequently asked questions about FullStory

Find answers to the most relevant queries to be able to make decisions right away.

What is FullStory?

FullStory is an all-in-one product analytics platform that helps businesses understand their customers' behavior and improve user experience.

How does FullStory collect data?

FullStory collects data through a small JavaScript tag that's added to the website or application. This tag tracks user interactions, such as clicks, scrolls, and form submissions.

What type of insights can I get from FullStory?

FullStory provides insights into user behavior, including heatmaps, click-tracking, session recordings, and funnels. These insights help you identify areas for improvement and optimize your product or website.

Is my data secure with FullStory?

Yes, FullStory takes security seriously and uses industry-standard encryption to protect user data. Data is also stored in compliance with GDPR and CCPA regulations.

Can I integrate FullStory with other tools?

Yes, FullStory integrates with a wide range of third-party tools, including Google Analytics, Amplitude, and Mixpanel. You can also use our APIs to customize integrations for your specific needs.

How do I get started with FullStory?

Getting started with FullStory is easy! Simply sign up for a free trial or account, add the JavaScript tag to your website or application, and start exploring user behavior and insights within our platform.

What kind of customer support does FullStory offer?

FullStory provides dedicated customer support through email, phone, and live chat. We also offer extensive documentation, tutorials, and a community forum for help with implementation and using the platform.

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