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FullStory

FullStory is a customer experience analytics platform that provides detailed insights into website and application usage. It captures every interaction, including mouse movements, scrolls, clicks, and keyboard inputs, to offer a complete view of user behavior. This data helps businesses identify pain points, improve conversion rates, and enhance overall digital experiences.

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Reviews and Ratings of FullStory

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G2 Rating

4.5 (782 Reviews)

SaasGuro Rating

Overall 4.5 (852 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.6 (66 Reviews)

FullStory Product Reviews

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FullStory

Insights from field experts about FullStory from first hand

D. Robinson

FullStory's user-friendly interface and actionable insights have revolutionized our digital experience analysis, allowing us to quickly identify issues, optimize flows, and enhance overall customer satisfaction with unparalleled clarity.

A. Harris

I was underwhelmed by FullStory's clunky interface and limited customization options, which hindered our ability to gain actionable insights from user behavior data. The cost-benefit ratio didn't justify continued usage for our team.

B. Garcia

"I've used FullStory to optimize our website's user experience and it's been a game-changer! The detailed analytics and session replay features have allowed us to identify and fix issues quickly, leading to significant improvements in user engagement and conversion rates."

B. Young

I've had an exceptional experience with FullStory. The intuitive analytics platform has given me unparalleled insights into user behavior and experiences. It's streamlined our understanding of customer journeys, allowing us to make data-driven decisions efficiently. Highly recommended for ...

S. Davis

I've been using FullStory for months and it's revolutionized our digital experience. This platform provides unparalleled visibility into user behavior, allowing us to identify areas of friction and improve our website's overall performance with data-driven insights.

FullStory is best fit for these top industries

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Manufacturing

Manufacturing industry software for production planning, quality control, and supply chain management. Advanced solutions to monitor processes, ensure product standards, and track materials. Trusted by manufacturers to support reliable and high-quality production.

Hospitality

Hospitality industry software for hotel management, guest services, and booking operations. Top solutions to handle reservations, manage staff, and improve guest experiences. Trusted by hotels and resorts to support efficient and welcoming hospitality services.

Agriculture

Agriculture industry software for crop management, livestock tracking, and supply chain operations. Advanced solutions to monitor growth, manage resources, and ensure sustainability. Key tools for efficient and productive farming practices.

Alternatives to FullStory you might consider and compare

These are alternatives that you can choose from and compare to best align with your interests and filed of expertise.

Google Analytics

Google Analytics is a web analytics service that tracks and reports website traffic, behavior, and conversion rates. It provides insights into user demographics, engagement metrics, and goal completions. The platform offers customizable dashboards, real-time tracking, and automated reporting to help businesses understand their online performance and make data-driven decisions.

Elasticsearch

Elasticsearch is a popular search and analytics engine that provides a scalable, real-time data analysis platform for businesses, enabling them to quickly search, analyze, and visualize large volumes of structured or unstructured data.

Algolia Search

Algolia is a cloud-based search and discovery platform that enables businesses to build powerful search experiences, leveraging AI-powered relevance ranking, real-time indexing, and APIs for seamless integration with existing applications.

Luigi s Box

Luigi's Box is a digital rights management and anti-piracy tool that protects digital content by embedding it into a self-executable executable file. The software creates an encrypted container for media files, making it difficult to copy or reproduce the protected content without authorization. It supports various file formats and platforms.

Swiftype

Swiftype is a search platform that enables businesses to create custom search experiences for their websites and applications. With advanced features like auto-suggestion, spell-checking, and relevance ranking, Swiftype provides accurate and efficient search results. Its intuitive interface and scalable architecture make it suitable for various industries, from e-commerce and media to software and finance.

SAP Analytics Cloud

SAP Analytics Cloud is a cloud-based business analytics platform that enables users to create and deploy dashboards, reports, and stories. It provides real-time data integration, advanced analytics, and machine learning capabilities. The software supports various data sources and offers collaboration features for team members to work together on analytical projects.

ModuleQ

ModuleQ is a comprehensive Quality Management System (QMS) software that streamlines processes, ensures compliance, and boosts productivity. It automates workflows, generates reports, and provides real-time insights to drive quality excellence across industries.

Alfresco One

Alfresco One is a comprehensive enterprise content management platform that enables businesses to manage, share and secure content across multiple systems, providing scalable, secure and compliant information infrastructure.

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Frequently asked questions about FullStory

Find answers to the most relevant queries to be able to make decisions right away.

What is FullStory?

FullStory is an all-in-one product analytics platform that helps businesses understand their customers' behavior and improve user experience.

How does FullStory collect data?

FullStory collects data through a small JavaScript tag that's added to the website or application. This tag tracks user interactions, such as clicks, scrolls, and form submissions.

What type of insights can I get from FullStory?

FullStory provides insights into user behavior, including heatmaps, click-tracking, session recordings, and funnels. These insights help you identify areas for improvement and optimize your product or website.

Is my data secure with FullStory?

Yes, FullStory takes security seriously and uses industry-standard encryption to protect user data. Data is also stored in compliance with GDPR and CCPA regulations.

Can I integrate FullStory with other tools?

Yes, FullStory integrates with a wide range of third-party tools, including Google Analytics, Amplitude, and Mixpanel. You can also use our APIs to customize integrations for your specific needs.

How do I get started with FullStory?

Getting started with FullStory is easy! Simply sign up for a free trial or account, add the JavaScript tag to your website or application, and start exploring user behavior and insights within our platform.

What kind of customer support does FullStory offer?

FullStory provides dedicated customer support through email, phone, and live chat. We also offer extensive documentation, tutorials, and a community forum for help with implementation and using the platform.

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