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mHelpDesk

mHelpDesk is a cloud-based field service management software that helps businesses streamline scheduling, dispatching, and customer communication through its user-friendly interface and real-time tracking capabilities.

Reviews and Ratings of mHelpDesk

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G2 Rating

4.0 (145 Reviews)

SaasGuro Rating

Overall 4.0 (1,062 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.3 (824 Reviews)

What verified reviews from expects say about
mHelpDesk

Insights from field experts about mHelpDesk from first hand

T. Hall

I'm extremely disappointed with MHelpDesk. Their mobile app is clunky and often freezes, while their customer support is slow to respond. The features promised don't deliver, making it a waste of my time and money invested in this software.

C. Moore

I'm thoroughly impressed with mHelpDesk's user-friendly interface and seamless workflow management. As a small business owner, I've streamlined my operations and increased productivity thanks to its powerful features and exceptional customer support!

L. Thomas

I've been using MHelpDesk for months and it's greatly simplified my service management tasks. The user interface is intuitive and easy to navigate, making it a breeze to create and manage tickets, schedules and invoices. The reporting features are also very helpful in tracking my business ...

S. Thompson

I've been using MHelpDesk for several months now and it's been a game-changer for my business. The intuitive interface makes it easy to manage client relationships and dispatch work orders with just a few clicks. The real-time reporting feature has also improved our team's productivity, al...

T. Sanchez

I've been using mHelpDesk for my repair business and it's been a game-changer! The scheduling feature is seamless, customer communication is streamlined, and financial management has never been easier - 5 stars in my book!

T. Williams

I've been using mHelpDesk for several months now and it's been a game-changer for my field service business. The ease of use, automation features, and mobile accessibility have streamlined our operations and allowed us to focus on what matters most - providing excellent customer service. T...

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Frequently asked questions about mHelpDesk

Find answers to the most relevant queries to be able to make decisions right away.

What is mHelpDesk?

mHelpDesk is a cloud-based field service management (FSM) software that helps businesses streamline their operations, automate tasks, and improve customer satisfaction.


What features does mHelpDesk offer?

mHelpDesk offers a wide range of features including scheduling, dispatching, work order management, time tracking, invoicing, and reporting.


Is mHelpDesk easy to use?

Yes, mHelpDesk is designed to be user-friendly and intuitive. The software is cloud-based, so you can access it from anywhere, on any device with an internet connection.


Can I customize mHelpDesk to meet my business needs?

Yes, mHelpDesk allows customization of workflows, fields, and settings to fit your specific business requirements.


Does mHelpDesk integrate with other software applications?

Yes, mHelpDesk integrates with a wide range of third-party apps, including Google Calendar, QuickBooks, and more.


What kind of support does mHelpDesk offer?

mHelpDesk offers 24/7 customer support via phone, email, and live chat. Additionally, the software has a comprehensive knowledge base and online training resources.


Is mHelpDesk secure?

Yes, mHelpDesk takes data security seriously and uses industry-standard encryption protocols to protect your business information.


Can I try mHelpDesk for free before committing to a paid plan?

Yes, mHelpDesk offers a free trial period during which you can explore the software's features and functionality.


What are the pricing plans for mHelpDesk?

mHelpDesk offers various pricing plans to suit different business needs, including a monthly subscription model with discounts for annual payments.



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