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Microcall

Microcall is a cloud-based communication platform offering automated call distribution, IVR systems, and voice broadcasting capabilities for streamlined customer engagement and improved business operations.

Reviews and Ratings of Microcall

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G2 Rating

4.2 (21 Reviews)

SaasGuro Rating

Overall 3.0 (71 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.6 (16 Reviews)

What verified reviews from expects say about
Microcall

Insights from field experts about Microcall from first hand

F. King

I'm thoroughly impressed with Microcall's user-friendly interface and seamless integration capabilities which significantly boosted our customer service efficiency, allowing us to resolve issues promptly and effectively.

L. Davis

I've had an incredibly smooth experience with Microcall - its user-friendly interface and efficient call management features have streamlined my sales process, allowing me to focus on high-level tasks while automating routine calls with ease. Highly recommend!

R. Patel

I've been using Microcall for several months now and I'm thoroughly impressed with its capabilities. The user interface is intuitive and easy to navigate, making it a breeze to manage calls and leads. The automation features have streamlined our sales process, allowing us to focus on high-...

T. Garcia

I've been using Microcall for several weeks now and I must say it's been a game-changer for my business. The user interface is incredibly intuitive, making it easy to navigate and set up even complex call campaigns. I appreciate the robust features such as auto-dialing, IVR, and reporting ...

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Frequently asked questions about Microcall

Find answers to the most relevant queries to be able to make decisions right away.

What is Microcall?

Microcall is a cloud-based call center software that enables businesses to manage and optimize their customer interactions.


Is Microcall easy to use?

Yes, Microcall has an intuitive interface that makes it easy for users of all skill levels to navigate and use the software.


What features does Microcall offer?

Microcall offers a range of features, including call routing, queue management, IVR, reporting, and analytics.


Is Microcall scalable?

Yes, Microcall is designed to scale with your business needs. It can handle high volumes of calls and support large teams.


Can I integrate Microcall with my existing CRM system?

Yes, Microcall has APIs and integrations with popular CRMs like Salesforce, Zoho, and HubSpot.


Is Microcall secure?

Yes, Microcall has enterprise-grade security features, including encryption, access controls, and regular backups.


Does Microcall offer any customization options?

Yes, Microcall allows you to customize the software to fit your business needs. You can tailor workflows, create custom reports, and more.


Can I access Microcall from anywhere?

Yes, Microcall is a cloud-based software that can be accessed from any device with an internet connection.


What kind of support does Microcall offer?

Microcall offers 24/7 customer support via phone, email, and chat. You also get access to online resources and training materials.


Is there a free trial or demo available for Microcall?

Yes, you can sign up for a free trial or schedule a demo with our sales team to experience Microcall firsthand.



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