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MuniBilling

MuniBilling is a comprehensive municipal utility billing and customer information management system that streamlines processes, improves accuracy, and enhances communication with customers through customizable workflows and reporting.

Reviews and Ratings of MuniBilling

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SaasGuro Rating

Overall 4.7 (54 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.7 (54 Reviews)

What verified reviews from expects say about
MuniBilling

Insights from field experts about MuniBilling from first hand

E. Thomas

"I've had the pleasure of using MuniBilling and I must say it's been a game-changer for our municipal billing operations! The software is intuitive, reliable, and has streamlined our processes significantly, resulting in improved customer satisfaction and increased revenue."

R. Thompson

I've been using MuniBilling for months and I'm thoroughly impressed with its ease of use, accuracy, and robust features. The automated billing process has saved me so much time and reduced errors significantly, making it an essential tool for our municipal accounting needs.

R. Davis

I've had the pleasure of using MuniBilling for several months now and I must say it's been a game-changer for our municipal accounting needs. The software is incredibly intuitive and easy to navigate, even for someone with limited technical expertise like myself. The ability to track invoi...

S. Hall

I've had the pleasure of using MuniBilling for our municipal billing needs and I must say it's been a game-changer. The user-friendly interface made it easy to navigate and setup, even for someone with limited technical expertise like myself. The software seamlessly integrated with our exi...

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Frequently asked questions about MuniBilling

Find answers to the most relevant queries to be able to make decisions right away.

What is MuniBilling?

MuniBilling is a cloud-based billing and payment processing system designed specifically for municipalities, water districts, and other public entities.


Can I customize the billing templates to fit my agency's needs?

Yes, our software allows you to customize the billing templates with your agency's logo, rates, and other details.


Does MuniBilling integrate with accounting systems like QuickBooks or Excel?

Yes, we offer seamless integration with popular accounting systems, making it easy to reconcile payments and balances.


Can I generate reports on payment history, usage patterns, and other metrics?

Yes, our reporting module provides real-time insights into customer behavior, helping you identify trends and make data-driven decisions.


Is MuniBilling secure and compliant with industry regulations?

Absolutely! Our software meets the highest standards of security and compliance, ensuring that sensitive customer information is protected.


Can I set up automated reminders for overdue payments or other important notices?

Yes, our system allows you to send personalized notifications to customers who have outstanding balances or are due for a payment.


Does MuniBilling support multiple languages and currency formats?

Yes, we support multilingual capabilities and allow you to configure the system with different currency formats.


Can I access MuniBilling from anywhere using a mobile device or tablet?

Yes, our software is fully mobile-responsive, allowing you to manage your billing operations on-the-go.


What kind of customer support does MuniBilling offer?

Our dedicated team provides comprehensive support through email, phone, and online chat, ensuring that you receive timely assistance with any questions or concerns.



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