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NinjaOne

NinjaOne is a cloud-based IT management and monitoring platform that provides real-time visibility into device health, incident response, and remote monitoring and management of Windows, macOS, Linux, and IoT devices.

Reviews and Ratings of NinjaOne

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G2 Rating

4.7 (47 Reviews)

SaasGuro Rating

Overall 4.6 (317 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.8 (237 Reviews)

What verified reviews from expects say about
NinjaOne

Insights from field experts about NinjaOne from first hand

P. Harris

Disappointing experience with NinjaOne. The onboarding process was slow and frustrating, while the platform's automation features often failed to trigger correctly, causing me more work in the long run than they saved.

C. Robinson

I'm extremely disappointed with NinjaOne. The onboarding process was clunky and time-consuming. Many features I paid for were either non-functional or not even available, leading to wasted resources and frustration in my IT department.

T. Smith

I've had an exceptional experience with NinjaOne. This software has streamlined my IT service management process significantly. The intuitive dashboard and robust features have saved me a substantial amount of time, enabling me to focus on higher-priority tasks. I'm thoroughly impressed wi...

D. Hall

I've been using NinjaOne for our IT service management and it's been a game-changer! The intuitive interface and robust features have streamlined our processes, improved efficiency, and enhanced customer satisfaction - I highly recommend this software to anyone in the industry.

J. Phillips

I've been using NinjaOne for several months now and I have to say it's been a game-changer for my business. The automated reporting feature has saved me so much time and energy, allowing me to focus on high-level tasks instead of getting bogged down in paperwork. The user interface is incr...

D. Collins

I've been using NinjaOne for my IT services business and it's been a game-changer. The intuitive dashboard makes tracking tickets and client interactions seamless. Automation features save me so much time, allowing me to focus on high-priority tasks. Integration with other tools is also sm...

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Frequently asked questions about NinjaOne

Find answers to the most relevant queries to be able to make decisions right away.

What is NinjaOne?

NinjaOne is a unified IT monitoring and remote monitoring and management (RMM) platform that helps IT professionals streamline their workflows, reduce costs, and deliver better customer experiences.


How does NinjaOne help with IT management?

NinjaOne provides a centralized dashboard to monitor and manage multiple devices, networks, and systems from one place. It also offers automated workflows, customizable alerts, and real-time monitoring to help IT pros identify and resolve issues quickly.


What kind of reports can I generate with NinjaOne?

NinjaOne allows you to generate detailed reports on device health, network performance, and customer engagement. These reports provide valuable insights that can inform business decisions and optimize IT operations.


Is NinjaOne scalable for large organizations?

Yes, NinjaOne is designed to scale with growing businesses. It supports thousands of devices and users, making it an ideal solution for large enterprises and managed service providers (MSPs).


Does NinjaOne integrate with other IT tools?

Yes, NinjaOne integrates with many popular IT platforms, including PSA software, helpdesk tools, and device management systems. This integration helps streamline workflows and reduce manual data entry.



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