Hi, how can we help you today?
SaasGuro logo SaasGuro Categories
Industries
Features
Products
Alternatives
Compare

OpsGenie

OpsGenie is a digital operations management platform that streamlines incident response and IT service delivery with customizable workflows, automated notifications, and smart escalations.

Get Started

Reviews and Ratings of OpsGenie

We have gathered all the data so you don't have to.

Making decisions simple and saving your time and money.

G2 Rating

4.2 (47 Reviews)

SaasGuro Rating

Overall 4.2 (6,620 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.7 (148 Reviews)

OpsGenie Product Reviews

See the platform from within the latest OpsGenie videos

What verified reviews from expects say about
OpsGenie

Insights from field experts about OpsGenie from first hand

D. Anderson

OpsGenie has significantly streamlined our incident management process with its intelligent alerting and escalation features, ensuring timely resolution of issues and a substantial reduction in mean time to resolve (MTTR).

A. Anderson

I'm thoroughly impressed with OpsGenie's seamless incident management and communication capabilities. The intuitive interface and customizable workflows simplified onboarding and ensured timely notifications to our teams. The solution effectively reduced response times and improved overall...

D. Mitchell

I'm extremely disappointed with OpsGenie's performance. The onboarding process was clunky and time-consuming. The incident management features were oversold, but underdelivered in terms of actionable insights. The interface is cluttered and difficult to navigate, leading to unnecessary cli...

B. Lewis

I've had the pleasure of using OpsGenie for incident management and I must say it's been a game-changer. The ease of onboarding was impressive, getting our team up and running within hours. The customizable dashboards are intuitive and allowed us to tailor our workflows to meet specific bu...

G. Jackson

I've been using OpsGenie for our IT team's on-call rotations and it has been a total game-changer. The seamless integration with our monitoring tools and automated alerting have saved us so much time and reduced stress levels significantly. The interface is user-friendly, making it easy to...

H. Parker

I've had the pleasure of working with OpsGenie for several months now and I must say it's been a game-changer for our team's incident management processes. The ability to create custom on-call schedules has streamlined our rotation and reduced the likelihood of human error, while the autom...

OpsGenie is best fit for these top industries

Visit Website AI icon

Manufacturing

Manufacturing industry software for production planning, quality control, and supply chain management. Advanced solutions to monitor processes, ensure product standards, and track materials. Trusted by manufacturers to support reliable and high-quality production.

Hospitality

Hospitality industry software for hotel management, guest services, and booking operations. Top solutions to handle reservations, manage staff, and improve guest experiences. Trusted by hotels and resorts to support efficient and welcoming hospitality services.

Agriculture

Agriculture industry software for crop management, livestock tracking, and supply chain operations. Advanced solutions to monitor growth, manage resources, and ensure sustainability. Key tools for efficient and productive farming practices.

Alternatives to OpsGenie you might consider and compare

These are alternatives that you can choose from and compare to best align with your interests and filed of expertise.

JIRA logo

JIRA

JIRA is a comprehensive project management and issue tracking tool that enables teams to plan, organize, and track their work. It offers features such as bug tracking, agile project planning, and release management, facilitating collaboration and transparency within organizations.

Open DevOps

Open DevOps is a cloud-based platform that automates the delivery and monitoring of applications, providing a unified view of infrastructure, code, and user experience through real-time analytics and machine learning-driven insights.

Report Exec Enterprise

Report Exec is a cloud-based enterprise reporting software that enables businesses to create and distribute reports across multiple platforms, streamlining processes and increasing productivity through customizable templates, automated workflows, and real-time data visibility.

Rave Alert

Rave Alert is a cloud-based mass notification system that enables organizations to quickly and securely communicate critical information to their employees, students, or members via mobile push notifications, voice calls, texts, and emails in emergency situations.

AlertMedia Mass Notification

AlertMedia's Mass Notification software enables organizations to rapidly alert and inform employees, customers, or stakeholders in emergency situations through various communication channels including SMS, voice calls, email, and mobile app notifications.

iLobby

iLobby is a digital lobby management platform that streamlines visitor registration and onboarding processes. It offers customizable workflows, real-time tracking, and secure badge printing. The software integrates with existing access control systems and calendar tools to ensure seamless coordination between visitors, hosts, and facility administrators, promoting increased efficiency and security.

ePACT Network

ePACT Network is a cloud-based emergency management platform that provides real-time alerts and critical information to households with children or individuals at risk. It connects families and caregivers with trusted networks in case of emergencies.

Ez Texting

Ez Texting is a cloud-based SMS and MMS messaging platform that allows users to send and receive texts with individuals or groups via web interface, mobile app, API integration, or through popular software tools.

CallingPost

CallingPost is a cloud-based mass calling and messaging software that allows users to send personalized voice messages, text messages, and emails to large groups of people in one go. It helps businesses and organizations automate their communication workflows, increase engagement, and improve customer relationships through efficient and scalable outreach campaigns.

Explore more Alternatives

Frequently asked questions about OpsGenie

Find answers to the most relevant queries to be able to make decisions right away.

What is OpsGenie?

OpsGenie is an incident management platform that helps teams respond to IT incidents quickly and effectively. It provides a centralized hub for managing alerts, notifications, and escalations.

How does OpsGenie integrate with monitoring tools?

OpsGenie integrates with popular monitoring tools such as Nagios, Prometheus, Grafana, and more, to receive alerts and notifications. It also supports custom integrations via APIs and webhooks.

What is a Playbook in OpsGenie?

A Playbook in OpsGenie is a set of pre-defined actions that can be executed in response to an incident. It helps teams standardize their incident response processes and ensures consistency across different teams and departments.

Can I customize notifications in OpsGenie?

Yes, you can customize notifications in OpsGenie to suit your team's preferences. You can set up custom notification templates, choose from various notification channels (e.g., email, SMS, Slack), and even create conditional notifications based on incident severity.

How does OpsGenie handle escalations?

OpsGenie provides a robust escalation process that ensures critical incidents are escalated to the right people at the right time. You can define custom escalation policies, set up auto-escalation rules, and even integrate with other tools for seamless handovers.

Is OpsGenie compliant with regulatory requirements?

Yes, OpsGenie is designed to meet regulatory compliance standards such as HIPAA, PCI-DSS, GDPR, and more. It provides features like audit logging, access controls, and data encryption to ensure sensitive information is protected.

Can I try OpsGenie for free?

Yes, OpsGenie offers a free trial that allows you to explore its features and functionalities without any commitment. You can also sign up for a paid plan to get started with incident management and see the value it brings to your team.

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

Our Advanced algorithm will find the best solution for your needs and filter out all the nonsense and marketing buzz for you

Terms of ServicePrivacy Policy
© Copyright saasguro.com