OpsGenie

Streamline incident management with OpsGenie, a unified platform for on-call scheduling, alerting, and team collaboration, ensuring seamless IT operations and business continuity.

Reviews and Ratings of OpsGenie

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4.2 (6,620)

ROI

10%

Productivity

7%

Value for Money

4.5

Ease of Use

4.6

Support

3.9

Usage by Business Size

21%
70%
9%

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OpsGenie Pricing Plans

Find out which pricing plan is the best fit for you.

Starter

For small teams and projects

$20

Pro

For growing teams and larger projects

$50

Enterprise

For large organizations and custom use cases

$100

OpsGenie Product Reviews

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What verified reviews from expects say about
OpsGenie

Insights from field experts about OpsGenie from first hand.

D. Anderson

OpsGenie has significantly streamlined our incident management process with its intelligent alerting and escalation features, ensuring timely resolution of issues and a substantial reduction in mean time to resolve (MTTR).

A. Anderson

I'm thoroughly impressed with OpsGenie's seamless incident management and communication capabilities. The intuitive interface and customizable workflows simplified onboarding and ensured timely notifications to our teams. The solution effectively reduced response times and improved overall...

D. Mitchell

I'm extremely disappointed with OpsGenie's performance. The onboarding process was clunky and time-consuming. The incident management features were oversold, but underdelivered in terms of actionable insights. The interface is cluttered and difficult to navigate, leading to unnecessary cli...

B. Lewis

I've had the pleasure of using OpsGenie for incident management and I must say it's been a game-changer. The ease of onboarding was impressive, getting our team up and running within hours. The customizable dashboards are intuitive and allowed us to tailor our workflows to meet specific bu...

G. Jackson

I've been using OpsGenie for our IT team's on-call rotations and it has been a total game-changer. The seamless integration with our monitoring tools and automated alerting have saved us so much time and reduced stress levels significantly. The interface is user-friendly, making it easy to...

H. Parker

I've had the pleasure of working with OpsGenie for several months now and I must say it's been a game-changer for our team's incident management processes. The ability to create custom on-call schedules has streamlined our rotation and reduced the likelihood of human error, while the autom...

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Frequently asked questions about OpsGenie

Find answers to the most relevant queries to be able to make decisions right away.

What is OpsGenie?

OpsGenie is an incident management platform that helps teams respond to IT incidents quickly and effectively. It provides a centralized hub for managing alerts, notifications, and escalations.


How does OpsGenie integrate with monitoring tools?

OpsGenie integrates with popular monitoring tools such as Nagios, Prometheus, Grafana, and more, to receive alerts and notifications. It also supports custom integrations via APIs and webhooks.


What is a Playbook in OpsGenie?

A Playbook in OpsGenie is a set of pre-defined actions that can be executed in response to an incident. It helps teams standardize their incident response processes and ensures consistency across different teams and departments.


Can I customize notifications in OpsGenie?

Yes, you can customize notifications in OpsGenie to suit your team's preferences. You can set up custom notification templates, choose from various notification channels (e.g., email, SMS, Slack), and even create conditional notifications based on incident severity.


How does OpsGenie handle escalations?

OpsGenie provides a robust escalation process that ensures critical incidents are escalated to the right people at the right time. You can define custom escalation policies, set up auto-escalation rules, and even integrate with other tools for seamless handovers.


Is OpsGenie compliant with regulatory requirements?

Yes, OpsGenie is designed to meet regulatory compliance standards such as HIPAA, PCI-DSS, GDPR, and more. It provides features like audit logging, access controls, and data encryption to ensure sensitive information is protected.


Can I try OpsGenie for free?

Yes, OpsGenie offers a free trial that allows you to explore its features and functionalities without any commitment. You can also sign up for a paid plan to get started with incident management and see the value it brings to your team.



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