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PetDesk

PetDesk is a cloud-based veterinary practice management platform that streamlines pet care services, automates workflows, and provides real-time insights to enhance patient care and practice efficiency.

Reviews and Ratings of PetDesk

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G2 Rating

4.5 (13 Reviews)

SaasGuro Rating

Overall 4.5 (195 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.7 (171 Reviews)

PetDesk Product Reviews

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What verified reviews from expects say about
PetDesk

Insights from field experts about PetDesk from first hand

R. Stewart

PetDesk has been a game-changer for me as a pet owner and small business owner. The scheduling feature is seamless, notifications are timely, and customer support is top-notch, making it easy to manage my furry friends' care and operations.

G. Martin

I've been using PetDesk for my pet's vet visits and it's been a complete waste of time. The app constantly crashes, making it impossible to book appointments or even view my pet's medical history. The customer service team is non-existent - I've tried contacting them multiple times with no...

L. Scott

I'm extremely disappointed with PetDesk. The scheduling feature is clunky and doesn't integrate well with my practice's existing calendar system. Notifications often go unsend or are mislabeled, causing confusion for both staff and clients. Their customer support team was also unresponsive...

J. Jackson

I'm thoroughly impressed with PetDesk - it's simplified my pet care routine by allowing seamless communication with vets and staff, appointment scheduling, and medication reminders all in one convenient platform!

J. Thompson

I'm extremely disappointed with PetDesk. As someone who's managed multiple pets and schedules, I thought this software would be a game-changer. But in reality, it's been more of a hassle than a help. The interface is clunky and outdated, making it difficult to navigate even the most basic ...

M. Parker

I've been using PetDesk for months and it's genuinely transformed my experience as a pet owner. The appointment reminders are on-point, always ensuring I don't miss a vet visit or vaccination schedule. The medication tracking feature has also helped me stay on top of my furry friend's heal...

M. Robinson

I've been using PetDesk for several months now and I'm thoroughly impressed with its capabilities. As a pet owner myself, I appreciate how it streamlines communication between my veterinarian's office and me, keeping all relevant information and documents in one place. The mobile app is us...

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Frequently asked questions about PetDesk

Find answers to the most relevant queries to be able to make decisions right away.

What is PetDesk?

PetDesk is a veterinary practice management software that helps animal hospitals and clinics streamline their operations, improve patient care, and increase revenue.


How do I get started with PetDesk?

To get started, simply sign up for a free trial on our website or schedule a demo with one of our customer success specialists. We'll walk you through the entire process and answer any questions you may have.


Can I integrate PetDesk with my existing practice management system?

Yes, we offer seamless integration with many popular veterinary practice management systems, including Avimark, Eaglesoft, and Gentle Dental. Our API also allows for custom integrations to meet the unique needs of your practice.


Is PetDesk secure?

Absolutely! We take the security and confidentiality of our customers' data very seriously. PetDesk meets or exceeds all relevant industry standards, including HIPAA compliance, PCI-DSS, and SOC 2 Type II.


How do I provide feedback to the PetDesk team?

We love hearing from our customers! You can provide feedback through our in-app feedback feature, email us at [support@petdesk.com](mailto:support@petdesk.com), or schedule a call with one of our customer success specialists.



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