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Resolver

Resolver is an incident management and request fulfillment platform that streamlines IT service desk operations, automates workflows, and provides real-time analytics to drive business continuity.

Reviews and Ratings of Resolver

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G2 Rating

4.3 (159 Reviews)

SaasGuro Rating

Overall 3.2 (1,645 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.3 (59 Reviews)

What verified reviews from expects say about
Resolver

Insights from field experts about Resolver from first hand

T. Stewart

I've been using Resolver for months and it's significantly streamlined our complaints handling process, reducing administrative time by 50% while ensuring all incidents are properly documented and resolved in a timely manner. Highly recommended!

G. Thompson

I've found Resolver to be an incredibly user-friendly and efficient platform for managing complaints and issues. The intuitive interface made it easy to create and track cases, while the robust reporting features provided valuable insights into our operations. The integration with our exis...

M. Brooks

Extremely frustrating experience with Resolver's inadequate reporting features and lackluster customer support. The software consistently froze during use, wasting valuable time and leading to numerous missed deadlines. A disappointing investment for our company.

R. Campbell

I've been using Resolver for several months now and I'm thoroughly impressed with its capabilities. The user interface is intuitive and easy to navigate, making it simple for me to create and manage cases. The case management features allow me to track all relevant information in one place...

J. Harrison

I've found Resolver to be an incredibly efficient tool for issue tracking and management - its intuitive interface makes it easy to create and assign tasks, while detailed analytics provide valuable insights into project progress. Highly recommended!

D. Lee

I'm extremely disappointed with Resolver's claims of being a comprehensive complaints management tool. In reality, it's clunky and frustrating to use. The interface is outdated and lacks intuitiveness, making it a chore to navigate even simple tasks. I found the reporting feature to be par...

F. King

I've had a fantastic experience with Resolver. Their intuitive interface and robust features have streamlined our complaint management process, significantly reducing response times and improving customer satisfaction ratings. The software's flexibility and customization options have also ...

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Frequently asked questions about Resolver

Find answers to the most relevant queries to be able to make decisions right away.

What is Resolver?

Resolver is a cloud-based platform for data management, analytics, and business intelligence.


What types of data can I store in Resolver?

You can store a wide range of data types, including documents, images, videos, spreadsheets, and more.


How secure is my data in Resolver?

Resolver takes data security very seriously. Your data is encrypted at rest and in transit, and access is strictly controlled through user permissions.


Can I integrate Resolver with other tools and systems?

Yes, Resolver has a range of APIs and integrations available for popular tools like Excel, Power BI, and more.


What kind of analytics can I run on my data in Resolver?

Resolver offers a powerful analytics engine that allows you to run custom SQL queries, build reports, and create dashboards.


How do I collaborate with others on projects in Resolver?

Resolver has built-in collaboration tools, including version control, commenting, and @mentioning.


Is Resolver suitable for large-scale data management projects?

Yes, Resolver is designed to handle massive datasets and complex workflows. It's used by some of the world's largest organizations.


Can I use Resolver on a mobile device?

Yes, Resolver has native mobile apps for iOS and Android, allowing you to access your data on-the-go.


What kind of support does Resolver offer its users?

Resolver provides 24/7 customer support through email, phone, and live chat. You also get access to online resources and training materials.



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