SAP Customer Relationship Management (CRM) is a suite of software solutions that helps businesses to manage all aspects of customer interactions, from sales and marketing to service and support.

SAP CRM

Maximize customer relationships with SAP CRM's integrated sales, marketing, and service capabilities, enabling personalized experiences and driving business growth through data-driven insights.

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Reviews and Ratings of SAP CRM

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.1 (869)

ROI

Productivity

25%

Value for Money

4.2

Ease of Use

4.2

Support

4.1

Usage by Business Size

27%

56%

17%

Categories - 2

MRM

Personalization

All Categories

Features - 26

Abandoned Cart Saver

Account Based Marketing

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Find features critical for making decisions

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SAP CRM Pricing Plans

Find out which pricing plan is the best fit for you.

SAP CRM Cloud - Entry

For small to medium-sized businesses or departments within larger organizations, SAP CRM Cloud - Entry provides a cost-effective and user-friendly way to manage sales, marketing, and customer service processes. The entry-level offering includes the core modules of the solution.

$100

SAP CRM Cloud - Business

This tier is designed for mid-sized organizations looking to expand their customer relationship management capabilities. SAP CRM Cloud - Business builds upon the entry-level offering by adding additional features and support, making it suitable for larger teams.

$500

SAP CRM Cloud - Enterprise

Ideal for large enterprises, SAP CRM Cloud - Enterprise provides advanced capabilities and customization options. This tier is designed to meet the complex needs of global organizations, with features tailored for extensive customer engagement management.

$2000

SAP CRM on HANA (On-Premise)

For organizations that prefer an on-premise solution or have specific requirements not met by the cloud-based offerings, SAP CRM on HANA provides a comprehensive and customizable customer relationship management platform.

$5000

SAP CRM Product Reviews

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What verified reviews from expects say about
SAP CRM

Insights from field experts about SAP CRM from first hand.

L. Evans

I've had an excellent experience with SAP CRM. The intuitive interface and seamless integration with our existing systems have streamlined customer interactions significantly. Customizable workflows and reporting capabilities have provided valuable insights into client behavior and prefere...

M. Robinson

I've had an exceptional experience with SAP CRM - its intuitive interface and robust features have streamlined our sales and marketing processes. The ability to create personalized customer journeys has significantly enhanced our customer engagement and satisfaction levels. The software's ...

P. Lee

I've had the opportunity to utilize SAP CRM in my previous role and I must say it's been an incredibly effective tool for managing our customer interactions. The interface is user-friendly and intuitive, making it easy to navigate even for those not tech-savvy. The sales force automation f...

M. Sanchez

I've had the pleasure of utilizing SAP CRM in my previous role and I must say it's been an absolute game-changer for our business. The software has streamlined our customer interactions and provided a 360-degree view of all client relationships. Its robust analytics capabilities have allow...

S. White

I've had an incredibly positive experience with SAP CRM. Its user-friendly interface and intuitive navigation have streamlined our sales and customer service processes, significantly improving productivity and efficiency. The software's robust analytics capabilities also enable data-driven...

R. Young

I've had a fantastic experience with SAP CRM. The user-friendly interface made it easy to navigate and implement even for non-technical users. The advanced analytics and reporting capabilities provided valuable insights into customer behavior and preferences, allowing us to tailor our mark...

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SAP CRM is best fit for these top industries

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Accommodation

Accommodation industry software for property management, guest services, and booking operations. Advanced solutions to handle reservations, manage facilities, and improve guest experiences. Key tools for smooth and welcoming accommodation services.

Arts

Arts industry software for project management, creative collaboration, and audience engagement. Leading solutions to organize exhibitions, manage portfolios, and connect with audiences. Trusted by artists and galleries to support creative projects and expand reach.

Automotive

Automotive industry software for design, production planning, and quality control. Advanced solutions to develop vehicle models, manage manufacturing processes, and ensure safety standards. Key tools for precise and reliable automotive production.

All Industries

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