Segment is a customer data platform (CDP) that collects, unifies, and controls all your customer data from every source. It enables you to build a single, complete picture of each customer in real-time.

Segment

Name: Segment
Rating: 4.5 (629 reviews)

Segment is a customer data platform that helps companies unify and organize their scattered customer data across multiple sources and tools. It enables businesses to collect, store, and route customer data into other analytics, marketing, and sales tools in real-time, providing a unified view of customer interactions and behaviors.

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Reviews and Ratings of Segment

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G2 Rating

4.5 (555 Reviews)

SaasGuro Rating

Overall 4.5 (629 Reviews)

Value for Money

Ease of Use

Support

Capterra Rating

4.7 (72 Reviews)

What verified reviews from expects say about
Segment

Insights from field experts about Segment from first hand

C. Lee

Disappointing experience with Segment. The onboarding process was clunky and time-consuming. Integration issues plagued our team, causing data discrepancies and frustrating delays in analytics insights. Customer support was slow to respond and unhelpful. Not worth the hassle.

H. Evans

I've been using Segment for months and it's been a game-changer for our marketing efforts. The ease of integration with multiple tools has streamlined our data collection process, allowing us to make more informed decisions with precision. Customer support is also top-notch, providing time...

F. Foster

I've been using Segment for months now and it's been a game-changer for our marketing efforts. The ease of integration with various tools has streamlined our data flow, allowing us to gain deeper insights into customer behavior. Their robust analytics capabilities have also helped us ident...

N. Moore

I was really disappointed with my experience using Segment. The setup process was clunky and took way longer than expected. I had to spend hours on hold with their support team just to get someone to walk me through it. Once set up, the data collection and reporting features were supposed ...

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Frequently asked questions about Segment

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