Segment

Unlock customer insights with Segment's scalable data platform, collecting, unifying, and activating customer data across all touchpoints for data-driven decisions.

Reviews and Ratings of Segment

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.5 (629)

ROI

27%

Productivity

22%

Value for Money

4.0

Ease of Use

4.2

Support

3.2

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Segment Pricing Plans

Find out which pricing plan is the best fit for you.

Free

For small projects, or for testing

Growth

For growing teams and businesses

$100

Pro

For large teams and enterprises

$500

Segment Product Reviews

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What verified reviews from expects say about
Segment

Insights from field experts about Segment from first hand.

C. Lee

Disappointing experience with Segment. The onboarding process was clunky and time-consuming. Integration issues plagued our team, causing data discrepancies and frustrating delays in analytics insights. Customer support was slow to respond and unhelpful. Not worth the hassle.

H. Evans

I've been using Segment for months and it's been a game-changer for our marketing efforts. The ease of integration with multiple tools has streamlined our data collection process, allowing us to make more informed decisions with precision. Customer support is also top-notch, providing time...

F. Foster

I've been using Segment for months now and it's been a game-changer for our marketing efforts. The ease of integration with various tools has streamlined our data flow, allowing us to gain deeper insights into customer behavior. Their robust analytics capabilities have also helped us ident...

N. Moore

I was really disappointed with my experience using Segment. The setup process was clunky and took way longer than expected. I had to spend hours on hold with their support team just to get someone to walk me through it. Once set up, the data collection and reporting features were supposed ...

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Frequently asked questions about Segment

Find answers to the most relevant queries to be able to make decisions right away.

What is Segment?

Segment is a customer data platform (CDP) that collects, unifies, and controls all your customer data from every source. It enables you to build a single, complete picture of each customer in real-time.


How does Segment collect customer data?

Segment uses APIs and SDKs to collect customer data from various sources such as websites, mobile apps, servers, and more. This allows for seamless integration with your existing systems and infrastructure.


What are the benefits of using Segment?

The benefits of using Segment include improved customer experience through unified data, increased efficiency through automation, and enhanced analytics capabilities to inform business decisions.


Is Segment compliant with data regulations?

Yes, Segment complies with various data regulations such as GDPR, CCPA, and more. It also provides features for data governance, compliance, and security to ensure your customer data is handled properly.


Can I integrate Segment with other tools and platforms?

Yes, Segment offers a wide range of integrations with popular tools and platforms such as Google Analytics, Adobe Experience Cloud, Salesforce, and many more. This makes it easy to connect Segment with your existing tech stack.


How does Segment handle customer data at scale?

Segment is designed to handle large volumes of customer data at scale. It uses optimized data processing, scalable infrastructure, and real-time analytics capabilities to ensure seamless performance even in high-traffic environments.



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