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ServiceTitan

ServiceTitan is a cloud-based field service management platform that automates business processes, streamlines operations, and provides real-time visibility to help service companies manage their workflow, teams, and customers efficiently.

Reviews and Ratings of ServiceTitan

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G2 Rating

4.5 (303 Reviews)

SaasGuro Rating

Overall 4.4 (866 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.4 (286 Reviews)

ServiceTitan Product Reviews

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What verified reviews from expects say about
ServiceTitan

Insights from field experts about ServiceTitan from first hand

J. Wilson

I've been thoroughly impressed with ServiceTitan's streamlined workflows and robust features which have significantly boosted our service company's productivity, efficiency, and overall customer satisfaction allowing us to better manage our operations.

A. Campbell

ServiceTitan has streamlined my workflow and increased efficiency by 30% - their robust features and user-friendly interface have enabled me to manage jobs, inventory, and customer relationships with ease and precision.

B. Torres

I've had an exceptional experience with ServiceTitan - its user-friendly interface and robust features have streamlined my business operations, improved customer satisfaction, and boosted productivity, making it an indispensable tool for any service-based company.

A. Brown

ServiceTitan has streamlined our operations and improved customer satisfaction. The intuitive platform allows for seamless scheduling, efficient dispatching, and accurate job management. I've experienced significant time savings and a notable increase in productivity since implementing Ser...

J. Thomas

I was really disappointed with ServiceTitan's customer service and support system. I spent hours on the phone trying to get help with a simple issue, but the reps seemed completely uninterested in solving my problem. The software itself is clunky and outdated-looking, and it took me foreve...

P. Phillips

I've had the pleasure of utilizing ServiceTitan in my business and I must say it's been a game-changer. The software has streamlined our operations, allowing us to manage jobs, inventory, and customers with ease. The intuitive interface makes it simple for technicians to navigate and acces...

D. Jackson

I've been utilizing ServiceTitan for several months now and I must say it's been a game-changer for my business. The user interface is incredibly intuitive, allowing our technicians to quickly access all necessary information on-the-go. Scheduling features are seamless, preventing overbook...

K. Martin

I've had the pleasure of using ServiceTitan for several months now and I must say it's been a game-changer for our company. The software has streamlined our service management process, allowing us to handle multiple jobs and clients with ease. The user-friendly interface makes it simple fo...

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Frequently asked questions about ServiceTitan

Find answers to the most relevant queries to be able to make decisions right away.

What is ServiceTitan?

ServiceTitan is a cloud-based business management platform designed for field service companies, helping them streamline operations, improve customer satisfaction, and increase revenue.


What features does ServiceTitan offer?

ServiceTitan offers a range of features including scheduling, dispatching, inventory management, accounting, and CRM capabilities, all integrated into one platform.


Is ServiceTitan customizable to my business needs?

Yes, ServiceTitan is highly customizable to meet the specific needs of your business. You can tailor workflows, reports, and settings to suit your unique operations and requirements.


How does ServiceTitan handle scheduling and dispatching?

ServiceTitan's scheduling and dispatching module allows you to create and manage schedules for technicians, taking into account factors like availability, skill level, and location. You can also automate dispatching based on customer preferences and service requirements.


Can I integrate ServiceTitan with other business tools?

Yes, ServiceTitan offers integrations with a wide range of third-party applications, including CRM systems, accounting software, payment gateways, and more. This enables seamless data exchange and streamlines your overall business operations.


What kind of customer support does ServiceTitan offer?

ServiceTitan provides 24/7 customer support through phone, email, and live chat channels. They also offer extensive online resources, including video tutorials, user guides, and community forums to help you get the most out of their platform.


Is ServiceTitan suitable for small businesses as well?

Yes, ServiceTitan is designed to cater to businesses of all sizes. Their pricing plans are flexible enough to accommodate small businesses, startups, or large enterprises with multiple locations.


Can I try out ServiceTitan before committing to a paid plan?

Yes, ServiceTitan offers a free trial period allowing you to experience their platform firsthand and assess its potential value for your business. This gives you the opportunity to explore features, set up workflows, and gain insights into how it can benefit your operations.



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