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Signifyd

Signifyd is an e-commerce risk management platform that helps online retailers detect and prevent fraud, abuse, and other types of bad behavior in real-time, reducing chargebacks and increasing trust with legitimate customers.

Reviews and Ratings of Signifyd

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G2 Rating

4.6 (302 Reviews)

SaasGuro Rating

Overall 4.6 (374 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.7 (64 Reviews)

What verified reviews from expects say about
Signifyd

Insights from field experts about Signifyd from first hand

M. Lee

"I've been using Signifyd's order risk management tool and it's incredibly effective at identifying high-risk orders, allowing me to focus on legitimate customers while protecting my business from bad actors."

M. Thomas

I was disappointed with Signifyd's inability to accurately flag high-risk orders despite thorough integration and configuration. The platform's reliance on machine learning resulted in frequent false positives and substantial manual review time wasted on legitimate transactions.

H. Carter

I've had the pleasure of utilizing Signifyd's innovative software solution for order risk management and have been thoroughly impressed with its capabilities. The user-friendly interface made it seamless to integrate into our existing e-commerce infrastructure, allowing us to streamline ou...

R. Miller

I've been blown away by Signifyd's AI-powered fraud prevention platform. The user-friendly interface and seamless integration with our e-commerce system made it a breeze to set up. I was impressed by the high accuracy of its risk assessments, which significantly reduced our chargeback rate...

L. Harris

I've been blown away by the effectiveness of Signifyd's e-commerce risk management platform. As someone who's worked in online sales, I know how crucial it is to balance revenue growth with risk minimization - and Signifyd delivers on both fronts seamlessly. Their intuitive interface made ...

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Frequently asked questions about Signifyd

Find answers to the most relevant queries to be able to make decisions right away.

What is Signifyd?

Signifyd is a cloud-based, AI-powered e-commerce risk management platform that helps online retailers prevent and resolve issues related to chargebacks, returns, and other forms of customer friction.


How does Signifyd's AI technology work?

Signifyd's AI technology uses machine learning algorithms to analyze large datasets and make predictions about the likelihood of a transaction being fraudulent or high-risk. This allows retailers to take proactive steps to prevent issues before they arise.


Can Signifyd integrate with my existing e-commerce platform?

Yes, Signifyd has pre-built integrations with many popular e-commerce platforms, including Shopify, Magento, and BigCommerce. We also offer custom integration options for retailers using other platforms.


What kind of support does Signifyd provide?

Signifyd provides 24/7 support to our customers through a dedicated customer success team. This includes access to technical support, implementation assistance, and regular check-ins to ensure that retailers are getting the most out of the platform.


Can Signifyd help me resolve chargebacks?

Yes, Signifyd's risk management tools can help retailers identify and prevent chargebacks from occurring in the first place. In cases where a chargeback does occur, our team provides support to help retailers navigate the dispute process and recover losses.


How does Signifyd protect customer data?

Signifyd takes data security very seriously and adheres to industry-leading standards for data protection. We use enterprise-grade encryption and other measures to ensure that sensitive information is kept confidential and secure.


What are the benefits of using Signifyd's services?

Using Signifyd's services can help retailers reduce chargebacks, returns, and other forms of customer friction. This leads to increased revenue, improved customer satisfaction, and a more efficient order-to-cash process.


Can I try out Signifyd for free?

Yes, Signifyd offers a free trial or pilot program for interested retailers. This allows you to test the platform and see the benefits for yourself before committing to a paid subscription.


How do I get started with Signifyd?

To get started with Signifyd, simply click on our website's 'Sign Up' button or contact our sales team directly. We'll guide you through the implementation process and answer any questions you may have.



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