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SPS Commerce

SPS Commerce is a cloud-based retail optimization platform that enables retailers and distributors to simplify and automate their order management processes. It offers features such as inventory management, order routing, and analytics to help businesses increase efficiency, reduce costs, and improve customer satisfaction.

Reviews and Ratings of SPS Commerce

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G2 Rating

4.2 (439 Reviews)

SaasGuro Rating

Overall 4.2 (943 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.2 (492 Reviews)

What verified reviews from expects say about
SPS Commerce

Insights from field experts about SPS Commerce from first hand

F. Davis

I've experienced significant efficiency gains and reduced order discrepancies since implementing SPS Commerce. Their intuitive platform has streamlined our omnichannel commerce operations, allowing us to focus on growth and customer satisfaction. Highly recommended for retail businesses.

C. Torres

I've experienced significant productivity gains and streamlined order management with SPS Commerce's user-friendly interface and robust features, which have allowed me to focus on growing my business rather than wrestling with complex supply chain operations.

G. Stewart

I've had a game-changing experience with SPS Commerce's software! The seamless integration and automation of our supply chain processes have significantly reduced errors and improved overall efficiency, allowing us to focus on growth and customer satisfaction. Highly recommended for retail...

V. Scott

I've been using SPS Commerce for over a year now and I'm extremely disappointed with its performance. The data accuracy issues have cost me thousands in lost sales and revenue. Their customer support team is unresponsive and unhelpful. The software's inability to integrate seamlessly with ...

B. Wright

I've had an incredible experience with SPS Commerce's all-in-one retail management platform. It streamlined my order processing, improved inventory management, and boosted sales - a true game-changer for our business!

M. Scott

I've been using SPS Commerce for several months now and it's genuinely transformed our omnichannel retail operations. Their cloud-based platform has streamlined our product information management, automated order processing, and enabled seamless inventory management across all sales channe...

D. Clark

SPS Commerce has streamlined my order management process significantly, allowing for more efficient and accurate fulfillment of customer orders. The user-friendly interface and robust features have saved me time and reduced errors, making it a valuable investment for our business operation...

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Frequently asked questions about SPS Commerce

Find answers to the most relevant queries to be able to make decisions right away.

What is SPS Commerce?

SPS Commerce is a cloud-based retail trading platform that helps retailers, wholesalers, and manufacturers connect with their customers, manage orders, and optimize supply chain operations.


How does SPS Commerce improve order accuracy?

SPS Commerce uses advanced data mapping and validation to ensure accurate product information and pricing, reducing errors and improving overall order fulfillment rates.


Can I integrate SPS Commerce with my existing ERP system?

Yes, SPS Commerce offers pre-built integrations with leading ERPs such as Microsoft Dynamics, SAP, and Oracle. Additionally, our API allows for custom integrations to meet specific business needs.


What kind of customer support does SPS Commerce offer?

SPS Commerce provides 24/7 technical support via phone, email, and online chat. Our dedicated customer success team also offers personalized onboarding and training to ensure a smooth implementation experience.


How does SPS Commerce help with order management?

SPS Commerce streamlines order management by automating tasks such as order routing, tracking, and reporting. This helps retailers reduce costs, improve customer satisfaction, and increase efficiency in their supply chain operations.


Is SPS Commerce compliant with industry regulations?

Yes, SPS Commerce meets or exceeds industry standards for data security and compliance, including PCI-DSS, GDPR, and HIPAA. Our platform is designed to ensure secure data transfer and storage in accordance with these regulations.


Can I use SPS Commerce with multiple suppliers and vendors?

Yes, SPS Commerce allows for the management of multiple suppliers and vendors within a single platform. This simplifies communication, order processing, and inventory management across the entire supply chain.


What kind of analytics and reporting capabilities does SPS Commerce offer?

SPS Commerce provides detailed analytics and reporting on sales, orders, inventory levels, and other key performance indicators. This enables retailers to make data-driven decisions and optimize their business operations for improved profitability.



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