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Updox

Updox is a healthcare communication and engagement platform that facilitates secure messaging, patient engagement, and practice management among healthcare providers, patients, and payers through its cloud-based software solution.

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Reviews and Ratings of Updox

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G2 Rating

4.4 (103 Reviews)

SaasGuro Rating

Overall 4.2 (222 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.1 (114 Reviews)

What verified reviews from expects say about
Updox

Insights from field experts about Updox from first hand

T. Parker

I'm thoroughly impressed with Updox, its intuitive design and seamless integration have streamlined our clinical workflows, saving time and resources, allowing us to focus on patient care while boosting operational efficiency.

S. White

I've had an exceptional experience with Updox. Their intuitive platform streamlined our clinical workflows and improved communication with patients. The seamless integration of telemedicine and scheduling features significantly enhanced our office's productivity and patient engagement.

T. Hall

I've been using Updox for several months and it's been a game-changer for my practice. The patient engagement tools have significantly improved communication with patients, while the telemedicine features have streamlined our remote care services. The software is user-friendly, easy to nav...

C. Brown

I was extremely disappointed with Updox's user interface which seemed outdated and cluttered. Their appointment scheduling feature kept crashing on me, resulting in lost bookings and frustrated patients. Customer support responses were slow and didn't address my concerns effectively. The o...

Updox is best fit for these top industries

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Manufacturing

Manufacturing industry software for production planning, quality control, and supply chain management. Advanced solutions to monitor processes, ensure product standards, and track materials. Trusted by manufacturers to support reliable and high-quality production.

Hospitality

Hospitality industry software for hotel management, guest services, and booking operations. Top solutions to handle reservations, manage staff, and improve guest experiences. Trusted by hotels and resorts to support efficient and welcoming hospitality services.

Agriculture

Agriculture industry software for crop management, livestock tracking, and supply chain operations. Advanced solutions to monitor growth, manage resources, and ensure sustainability. Key tools for efficient and productive farming practices.

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Teladoc

Teladoc is a virtual care platform that provides remote medical consultations and health management services to patients. It offers video, phone, and messaging capabilities for virtual visits with licensed physicians, as well as personalized health coaching and chronic disease management programs to help individuals achieve better health outcomes.

Telnyx

Telnyx is a cloud-based communications platform providing programmable voice and messaging solutions. It offers a suite of APIs for building custom communication features into applications, enabling developers to integrate voice, video, and SMS capabilities seamlessly. The platform supports real-time communication, analytics, and automation tools, making it suitable for web, mobile, and desktop applications.

XMedius

XMedius is a unified communications platform that enables secure and efficient communication across multiple channels. It integrates voice, video, messaging, and contact center solutions to enhance collaboration and productivity. The software provides features such as call recording, video conferencing, and advanced analytics to improve business outcomes.

iFax

iFax is a cloud-based faxing platform that enables users to send and receive faxes online. With iFax, businesses can streamline their communication, reduce costs, and improve productivity by sending high-quality digital faxes with customizable templates and e-signature integration.

FaxLogic

FaxLogic is a cloud-based faxing solution that streamlines business communication by sending and receiving faxes electronically through email or online interface, reducing paperwork and increasing productivity for businesses of all sizes.

Goldfax

GoldFax is a fax management solution that automates and streamlines faxing processes for businesses. It integrates with existing systems to send and receive faxes electronically, reducing paper waste and increasing productivity. GoldFax also offers secure storage and compliance features to ensure regulatory adherence in industries such as healthcare and finance.

eFax

eFax is a digital faxing solution that allows users to send and receive faxes electronically. The service converts physical documents into digital format for easy transmission via email or online interface. eFax provides a virtual fax number, making it possible to receive and store incoming faxes in a digital archive, eliminating the need for traditional paper-based communication.

CocoFax

CocoFax is a cutting-edge electronic signature and document delivery platform that simplifies communication and collaboration. Securely send, sign, and track documents with ease, enhancing productivity and reducing paperwork hassle.

mFax

mFax is a digital fax service that allows users to send and receive secure facsimiles using their computer or mobile device. It integrates with email and offers features like encryption, tracking, and storage of sent and received faxes.

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Frequently asked questions about Updox

Find answers to the most relevant queries to be able to make decisions right away.

What is Updox?

Updox is a healthcare communication platform that enables providers to communicate with patients, families, and other care teams in a secure and compliant manner.

How does Updox improve patient engagement?

Updox allows patients to access their medical records, view lab results, and communicate with healthcare providers through a user-friendly portal, improving overall patient satisfaction and experience.

What kind of security measures does Updox have in place?

Updox adheres to strict HIPAA regulations and has implemented robust security protocols, including encryption, firewalls, and regular security audits, to protect sensitive patient data.

Can I integrate Updox with my existing EHR system?

Yes, Updox is designed to be flexible and interoperable with most electronic health record (EHR) systems, allowing seamless integration and enhancing overall workflow efficiency.

How does Updox facilitate care coordination among healthcare teams?

Updox enables secure communication and collaboration among care teams through a single platform, streamlining workflows, reducing errors, and improving patient outcomes.

What kind of support does Updox offer to its users?

Updox provides comprehensive customer support, including online resources, phone assistance, and in-person training, to ensure a smooth transition and optimal use of the platform.

Is Updox compliant with Meaningful Use Stage 2 requirements?

Yes, Updox meets or exceeds all Meaningful Use Stage 2 requirements, making it an ideal solution for healthcare organizations seeking to achieve MU Stage 2 certification and receive associated incentives.

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