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Userlane

Userlane is a digital adoption platform that simplifies employee onboarding, training, and support with interactive step-by-step guides and in-app messaging.

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Reviews and Ratings of Userlane

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.6 (130)

ROI

6%

Productivity

3%

Value for Money

3.2

Ease of Use

4.0

Support

4.9

Usage by Business Size

13%
83%
4%

Categories - 1

AI icon Client Onboarding

Features - 10

AI icon Activity Dashboard AI icon Activity Tracking AI icon Chat/Messaging AI icon Client Management AI icon Communication Management AI icon Email Management
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Find features critical for making decisions

Find a specific feature the platform should have to be a great fit for your organisation.

Can this product help us with Task Management?

Can this product help us with Onboarding?

Can this product help us with Workflow Management?

Can this product help us with Reporting & Statistics?

Userlane Pricing Plans

Find out which pricing plan is the best fit for you.

Starter

For small teams and businesses (< 10 users)

$9

Growth

For growing teams and businesses (10-50 users)

$49

Pro

For established teams and businesses (> 50 users)

$99

Userlane Product Reviews

See the platform from within the latest Userlane videos.

What verified reviews from expects say about
Userlane

Insights from field experts about Userlane from first hand.

S. Scott

"I've had the pleasure of utilizing Userlane's software, and I'm thoroughly impressed! The intuitive onboarding process and seamless training features have saved me a tremendous amount of time and stress. Highly recommend for any business looking to streamline employee onboarding."

C. Hall

I was extremely disappointed with Userlane's supposed "onboarding solution". The interface was clunky and difficult to navigate, and I found their step-by-step guides to be overly simplistic and not tailored to my specific needs. The promised time savings never materialized, and overall, I...

T. Evans

I'm extremely disappointed with Userlane's inability to provide customized onboarding experiences for complex software systems. The drag-and-drop editor is clunky and lacks flexibility, making it impossible to create a tailored onboarding process that truly meets our users' needs.

C. Kelly

I've had an incredibly smooth experience with Userlane. The intuitive onboarding process allowed me to get started right away, and the interactive guides made it easy to learn new features as I needed them. The user interface is clean and visually appealing, making navigation a breeze. Wha...

D. Edwards

I've experienced significant productivity gains using Userlane. The interactive guidance and onboarding features have streamlined our workflow, allowing our team to focus on high-priority tasks with reduced training times and increased user adoption rates overall.

C. Young

I've had an exceptional experience with Userlane's onboarding and training platform. The intuitive visual walkthroughs have significantly reduced the time it takes for new employees to get up-to-speed, minimizing the learning curve associated with our complex software systems. I particular...

D. White

I'm thoroughly impressed with Userlane's interactive walkthroughs and onboarding process - it truly transformed my workflow efficiency, reduced learning time by 70% and improved user engagement, making it an absolute must-have for any business seeking to streamline their digital adoption.

C. Lee

I was really excited to try out Userlane as I'd heard great things about its intuitive onboarding capabilities. Unfortunately, my experience was a letdown. The software's attempt at gamification felt forced and juvenile, with tasks that were more tedious than engaging. The design could als...

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Userlane is best fit for these top industries

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Accommodation

Accommodation industry software for property management, guest services, and booking operations. Advanced solutions to handle reservations, manage facilities, and improve guest experiences. Key tools for smooth and welcoming accommodation services.

Administrative

Administrative industry software for task management, document handling, and communication. Advanced solutions to organize workflows, track progress, and improve efficiency. Key tools for smooth and effective administrative operations.

Advertising

Advertising industry software for campaign management, audience analytics, and creative collaboration. Advanced solutions to plan campaigns, track performance, and design content. Essential tools for impactful and successful advertising efforts.

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Frequently asked questions about Userlane

Find answers to the most relevant queries to be able to make decisions right away.

What is Userlane?

Userlane is a digital adoption platform that helps users get up to speed with software applications, reducing the time and effort required to learn new tools.

How does Userlane work?

Userlane uses AI-powered technology to create interactive user guides that guide users through software applications, highlighting key features and functionalities.

What types of software can Userlane be used with?

Userlane can be used with a wide range of software applications, including CRM systems, marketing automation tools, HR platforms, and more.

Can I customize the user guides created by Userlane?

Yes, you can customize the user guides to fit your specific needs and branding. You can also add or remove content as needed.

How long does it take to set up Userlane?

Userlane is quick and easy to set up. Most implementations are completed within a few hours, and our onboarding process is designed to be smooth and efficient.

What kind of support does Userlane offer?

We provide comprehensive support to our customers, including training, documentation, and dedicated customer success managers.

Is Userlane secure?

Yes, Userlane is a highly secure platform. We use enterprise-grade security measures to protect your data and ensure that your users have a safe and reliable experience.

Can I integrate Userlane with other tools and systems?

Yes, Userlane can be integrated with a wide range of third-party tools and systems, including CRMs, helpdesk software, and more.

How do I measure the ROI of using Userlane?

You can measure the ROI of using Userlane by tracking metrics such as user adoption rates, time-to-productivity, and overall user satisfaction. We also provide detailed analytics and reporting to help you track your progress.

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