Zingtree

Streamline customer journeys with Zingtree's intuitive flowchart-based technology, enabling businesses to create efficient decision trees, reduce support queries, and enhance overall customer experience.

Reviews and Ratings of Zingtree

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.3 (125)

ROI

5%

Productivity

4%

Value for Money

3.9

Ease of Use

4.1

Support

4.6

Usage by Business Size

12%
85%
3%

Find features critical for making decisions

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Zingtree Pricing Plans

Find out which pricing plan is the best fit for you.

Starter

Ideal for small teams and personal use. Create up to 20 decision trees.

$19

Growth

Perfect for growing businesses. Create unlimited decision trees, with user roles and permissions.

$49

Pro

Designed for large enterprises. Includes all Growth plan features, plus advanced analytics and integrations.

$99

What verified reviews from expects say about
Zingtree

Insights from field experts about Zingtree from first hand.

K. Jackson

I've had an exceptional experience with Zingtree's visual workflow editor. The intuitive interface streamlined my process and reduced errors by allowing me to map complex interactions into clear, concise flows. Customizable templates made it easy to adapt workflows for different scenarios,...

S. Taylor

I've had the pleasure of using Zingtree to streamline our customer support process and I must say it's been a game-changer. The visual flowchart-based interface is incredibly intuitive and allowed me to create complex decision trees in no time. I love how it enables us to provide consisten...

M. Kelly

I've had the pleasure of using Zingtree for creating interactive guides and decision trees. What I appreciate most is how user-friendly it is - even someone like me who isn't a tech expert can create professional-looking flows in no time. The drag-and-drop interface made it easy to design ...

L. Parker

I've been using Zingtree for my customer support and it's been a game-changer. Easy to set up and customize, it streamlines our process and provides valuable insights into customer interactions. Highly recommend!

A. Jackson

I've had the pleasure of using Zingtree for several months now, and I'm thoroughly impressed with its capabilities. The visual flowchart interface is incredibly intuitive, making it easy to design and map out complex customer interactions. The software's ability to automate routine tasks a...

N. Hall

I've had the pleasure of using Zingtree for my customer support flowchart and I must say it's been a game-changer. The intuitive interface made it incredibly easy to set up and customize even complex workflows. The ability to add multimedia content, conditional logic, and multiple exit poi...

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Frequently asked questions about Zingtree

Find answers to the most relevant queries to be able to make decisions right away.

What is Zingtree?

Zingtree is a visual case mapping and workflow creation platform that helps businesses automate repetitive tasks, improve customer service, and reduce support costs.


How does Zingtree work?

Users create a flowchart-style diagram to map out the steps involved in resolving a customer issue. Zingtree then uses this diagram to guide customers through the process, providing answers and solutions at each step.


What are the benefits of using Zingtree?

Zingtree offers several benefits, including improved customer satisfaction, reduced support costs, increased efficiency, and better data analysis and reporting capabilities.


Is Zingtree easy to use?

Yes, Zingtree is designed to be user-friendly. The platform provides a visual interface for creating flows, making it easy for non-technical users to get started quickly.


Can I integrate Zingtree with my existing helpdesk or CRM system?

Yes, Zingtree offers integrations with popular helpdesk and CRM systems, allowing you to seamlessly connect customer interactions across different platforms.


How do I measure the effectiveness of my Zingtree flows?

Zingtree provides analytics and reporting capabilities that allow you to track key metrics such as resolution rates, average handling time, and customer satisfaction scores.


What kind of support does Zingtree offer?

Zingtree offers dedicated support to its customers, including online resources, email support, and phone support. The platform also provides a comprehensive knowledge base and community forum for users to connect with each other.



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