Streamline customer journeys with Zingtree's intuitive flowchart-based technology, enabling businesses to create efficient decision trees, reduce support queries, and enhance overall customer experience.
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Find a specific feature the platform should have to be a great fit for your organisation.
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Ideal for small teams and personal use. Create up to 20 decision trees.
Perfect for growing businesses. Create unlimited decision trees, with user roles and permissions.
Designed for large enterprises. Includes all Growth plan features, plus advanced analytics and integrations.
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Zingtree is a visual case mapping and workflow creation platform that helps businesses automate repetitive tasks, improve customer service, and reduce support costs.
Users create a flowchart-style diagram to map out the steps involved in resolving a customer issue. Zingtree then uses this diagram to guide customers through the process, providing answers and solutions at each step.
Zingtree offers several benefits, including improved customer satisfaction, reduced support costs, increased efficiency, and better data analysis and reporting capabilities.
Yes, Zingtree is designed to be user-friendly. The platform provides a visual interface for creating flows, making it easy for non-technical users to get started quickly.
Yes, Zingtree offers integrations with popular helpdesk and CRM systems, allowing you to seamlessly connect customer interactions across different platforms.
Zingtree provides analytics and reporting capabilities that allow you to track key metrics such as resolution rates, average handling time, and customer satisfaction scores.
Zingtree offers dedicated support to its customers, including online resources, email support, and phone support. The platform also provides a comprehensive knowledge base and community forum for users to connect with each other.
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