Talkdesk is a cloud-based contact center platform that helps businesses provide exceptional customer experiences through AI-powered routing, omnichannel engagement, and workforce management.

Talkdesk

Переклад: Підвищте задоволення клієнтів та оптимізуйте свої операції центру контактів із потужною облачною системою Talkdesk, розробленої для підвищення ефективності агентів і масштабності для безшовних клієнтських взаємодій.

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Recenzii și evaluări ale lui Talkdesk

Reunimos todos os dados para que não tenha de o fazer, tornando as decisões simples e poupando tempo e dinheiro.

3.8 (3,993)

ROI

Productivitate

19%

Valoare pentru bani

4.2

Ușurință de utilizare

3.6

Suport

4.8

Utilizare în funcție de dimensiunea companiei

12%

87%

Categorii - 10

Автодзвонка

Центр обробки звернень

Центр обслуговування клієнтів (Робоча сила управління)

Записування розмов

Центр зв'язку Контроль якості

Генеративна ІА

All Categories

Caracteristici - 80

АПІ

Діячний Дашборд

Опорianoї тренування.

Агентська інтерфейса

Автодзвонка

Автоматизована Редакція Зображень та Відео

All Features

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Talkdesk Planuri de prețuri

Aflați care plan de prețuri este cel mai potrivit pentru dvs..

Starter

1 concurrent caller, Unlimited minutes

$15

Growth

3 concurrent callers, Unlimited minutes, IVR, Call Recording

$25

Pro

10 concurrent callers, Unlimited minutes, IVR, Call Recording, Custom Reports

$45

Premier

Unlimited concurrent callers, Unlimited minutes, IVR, Call Recording, Custom Reports, Advanced Analytics

$65

Talkdesk Recenzii de produse

Vedeți platforma din cele mai recente videoclipuri Talkdesk.

Ce spun recenziile verificate de la așteptări despre
Talkdesk

Informații de la experți din domeniu despre Talkdesk de la prima mână.

J. Wilson

I've had an exceptional experience with Talkdesk. The cloud-based platform has streamlined our customer interactions, providing effortless routing and seamless integration with CRM systems. Its ease of use and scalable design have been game-changers for our contact center operations.

V. Johnson

I've been using Talkdesk for customer support and I'm thoroughly impressed with its ease of use, robust features, and seamless integration. It's greatly simplified our operations and provided exceptional service to our clients. Highly recommended!

R. Parker

I've had a disappointing experience with Talkdesk. The platform's complexity hindered our customer service team's efficiency. Integration issues with our CRM system resulted in lost sales data and prolonged onboarding processes for new clients. Despite extensive training and support, we st...

G. Knight

I've had an exceptional experience with Talkdesk. Its intuitive interface and seamless integrations streamlined our customer service operations, allowing us to resolve issues efficiently and effectively. The robust analytics provided invaluable insights into call trends and agent performan...

J. Smith

I was thoroughly disappointed with my experience using Talkdesk. The interface is clunky and outdated, making it difficult to navigate and find what I need in a timely manner. Integration issues plagued me throughout my usage, causing delays and complications when trying to connect with ou...

D. Hall

I've had an exceptional experience with Talkdesk. Its intuitive interface and seamless integration capabilities have streamlined our customer support operations. The omnichannel feature has allowed us to provide a cohesive experience across multiple touchpoints. The robust reporting tools ...

K. Thompson

I've had an outstanding experience with Talkdesk - its robust features and user-friendly interface have streamlined our customer service operations, significantly improving call quality and agent efficiency. Highly recommend it to businesses seeking reliable telephony solutions!

G. Clark

I've had the pleasure of using Talkdesk for our company's customer service operations and I must say it's been a game-changer. The software is incredibly user-friendly and intuitive, even for our team members who aren't tech-savvy. The integration with our CRM system was seamless and allow...

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Побутування

Програмне забезпечення для готельної галузі, яке призначене для управління нерухомістю, послугами для гостей і операцій з бронюваннями. Розвинуті рішення для обробки бронюванняв, управління об'єктами та підвищення задоволеності відвідувачів. Основні інструменти для надання комфортних та прийommenих послуг в місцях проживання.

Адміністративний

Програмне забезпечення для управління завдань, обробки документів та спілкування. Автономні рішення для організації потоків робіт, слідкуваня за прогресом та покращення ефективності. Основні інструменти для гладкого та ефективного адміністративних операцій.

Програмне забезпечення для промисловості рекламних послуг для управління кампанією, аналітики аудиторії та співпраці у творчому процесі. Актуальні рішення для планування кампанії, моніторингу її ефективності та створення контенту. Основні інструменти для впливової та успішної діяльності зі створення реклами.

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