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Freshservice

Freshservice upraszcza zarządzanie usługami IT przy pomocy potężnych narzędzi automatyzacji, zwiększając produktywność i polepszając satysfakcję klientów przez skuteczną rozwiązywanie biletów.

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Freshservice의 리뷰와 평가

Мы собрали все данные, чтобы вам не пришлось этого делать, упрощая принятие решений и экономя ваше время и деньги.

4.6 (1,916)

ROI

6%

생산성

26%

가격 대비 가치

4.8

사용 편의성

4.4

지원

4.4

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Kan dette produkt hjælpe os med Portal de Autoatendimento?

Kan dette produkt hjælpe os med Arrastar e Soltar?

Kan dette produkt hjælpe os med Relatórios/Análise?

Kan dette produkt hjælpe os med Pesquisas & Retorno de Feedback?

Freshservice 가격 계획

어떤 가격 계획이 당신에게 가장 적합한지 알아보세요.

Starter

Ideal for small teams or individual users.

$19

Growth

Designed for growing teams and organizations.

$35

Pro

Suitable for large teams and enterprises.

$49

Enterprise

Ideal for large-scale, complex deployments.

$99

Freshservice 제품 리뷰

최신 Freshservice 비디오에서 플랫폼을 확인하세요.

expects의 검증된 리뷰가
Freshservice에 대해 말하는 것

현장 전문가의 통찰력 Freshservice을 직접 사용해 보세요.

G. Hall

I've had an incredibly smooth experience with Freshservice. Its intuitive interface and seamless workflow management have streamlined our IT operations, allowing us to focus on more strategic initiatives while maintaining top-notch customer support. Highly recommended!

V. Jackson

I'm extremely disappointed with Freshservice's user interface which is cluttered and outdated. The ticketing system was slow to load and lackluster in its reporting capabilities. Not worth the investment for our team.

V. Brown

"I've been using Freshservice for our IT department and it's been a game-changer. The ticketing system is seamless, reporting is detailed, and collaboration tools are so easy to use. Highly recommend for small to medium-sized businesses."

E. White

I've been using Freshservice for a few months now and it's significantly improved our IT service management processes. The intuitive interface and customizable workflows have streamlined ticketing and resolution, while automated reports have enhanced visibility into our team's performance....

D. Taylor

I've thoroughly enjoyed using Freshservice for our IT support and service management needs. Its intuitive interface, customizable workflows, and robust features have streamlined our processes and improved overall efficiency, making it a valuable asset to our organization.

D. Hall

I've been utilizing Freshservice for our company's IT management and it has been a game-changer. The user-friendly interface and customizable workflows have streamlined our ticketing process significantly, allowing our team to focus on more critical tasks. The reporting feature also provid...

B. Patel

I've been using Freshservice for our company's IT support and it has genuinely streamlined our operations. The user-friendly interface allows our staff to easily submit tickets with detailed descriptions of their issues, which helps us pinpoint problems quickly. The automated workflows hav...

S. Phillips

I've had the pleasure of using Freshservice for our company's IT service management and I must say it's been a game-changer. The intuitive interface makes it easy to create and manage tickets, track requests, and monitor performance. The automated workflows and approvals have streamlined o...

고려하고 비교할 수 있는 Freshservice의 대안

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Freshservice에 대한 자주 묻는 질문

Найдите ответы на самые релевантные запросы, чтобы иметь возможность принимать решения немедленно.

What is Freshservice?

Freshservice is a cloud-based IT service management (ITSM) solution that helps organizations streamline their IT operations, improve customer satisfaction, and reduce costs.


How does Freshservice help with incident management?

Freshservice enables you to manage incidents from start to finish, including creation, assignment, resolution, and closure. It also provides features like automated workflows, customizable forms, and reporting to help you track and analyze incidents.


Can I customize Freshservice to meet my organization's specific needs?

Yes, Freshservice offers a high degree of customization. You can create custom fields, forms, and workflows to match your organizational processes. Additionally, the platform integrates with many third-party tools and services via APIs or webhooks.


What kind of reporting capabilities does Freshservice offer?

Freshservice provides a robust reporting engine that allows you to generate reports on various aspects of your IT operations, such as incident management, problem management, change management, and more. You can customize the reports to meet your specific needs.


Is Freshservice scalable for my growing organization?

Yes, Freshservice is a cloud-based platform that scales with your organization's growth. It supports multiple users, departments, and locations, making it an ideal solution for organizations of all sizes.


Does Freshservice integrate with other systems and tools?

Yes, Freshservice integrates with many third-party tools and services via APIs or webhooks. This enables you to automate workflows, synchronize data, and enhance the overall user experience.


What kind of customer support does Freshservice offer?

Freshservice provides 24/7 customer support through multiple channels, including phone, email, chat, and knowledge base. The platform also offers a comprehensive online knowledge base, tutorials, and community forums to help you get the most out of your ITSM solution.



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