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TOPdesk

Zjednodušiť spravovanie IT služieb pomocou používateľsky prístupných softvérových riešení od TOPdesk, automatizujúci pracovné procesy a zlepšujúce zážitok zákazníkov prostredníctvom silných funkcií na riešenie incidentov a žiadosť.

Začíname

Recenzie a hodnotenia TOPdesk

Zhromaždili sme všetky údaje, takže to nemusíte robiť vy, zjednodušujeme rozhodnutia a šetríme vám čas a peniaze.

4.3 (126)

ROI

17%

Productivity

9%

Value for money

3.2

Jednoduché použitie

4.1

Podpora

4.7

Nájsť funkcie dôležité pre rozhodovanie

Nájdite špecifickú funkciu, ktorú by platforma mala mať, aby sa skvele hodila pre vašu organizáciu.

Môže nám tento produkt pomôcť s Prioritàzazione?

Môže nám tento produkt pomôcť s Gestione dei Licenze?

Môže nám tento produkt pomôcť s Gestione del Flusso di Lavoro?

Môže nám tento produkt pomôcť s Il monitoraggio delle prestazioni?

TOPdesk cenové plány

Zistite, ktorý cenový plán je pre vás najvhodnejší.

Starter

Ideal for small organizations (up to 5 users)

$10

Business

Suitable for medium-sized organizations (6-50 users)

$20

Enterprise

Designed for large enterprises (51+ users)

$40

Čo hovoria overené recenzie od očakávaní o
TOPdesk

Štatistiky od odborníkov v teréne o TOPdesk z prvej ruky.

S. Thompson

I've had an exceptional experience with TOPdesk - its intuitive interface and robust features have streamlined our IT service management, significantly improving incident resolution times and user satisfaction overall.

J. Jackson

I've experienced a significant boost in IT service management efficiency with TOPdesk's intuitive interface and streamlined workflows allowing me to effectively manage incidents, requests, and problems from a single platform.

M. Jackson

I've been using TOPdesk for our IT service management and it's been a game-changer. The intuitive interface has streamlined our ticketing process, reducing resolution times by up to 30%. Reporting capabilities are also impressive, providing valuable insights into our operations. Top-notch ...

T. White

I've been using TOPdesk for a while now and I'm thoroughly impressed. The user interface is intuitive and easy to navigate, even for non-IT staff. The incident management module has streamlined our troubleshooting process, reducing resolution times significantly. I love how customizable th...

E. Stewart

I've had the misfortune of using TOPdesk for our IT service management needs and it's been a frustrating experience. The interface is cluttered and outdated, making it difficult to navigate. The reporting features are limited and don't provide the level of detail we need to properly track ...

Alternatívy k TOPdesk, ktoré by ste mohli zvážiť a porovnať

Toto sú alternatívy, z ktorých si môžete vybrať a porovnať tak, aby čo najlepšie zodpovedali vašim záujmom a odbornosti.

Často kladené otázky o TOPdesk

Nájdite odpovede na najrelevantnejšie otázky, aby ste sa mohli okamžite rozhodnúť.

What is TOPdesk and what does it do?

TOPdesk is a cloud-based IT service management (ITSM) software that helps organizations manage their IT requests, incidents, problems, and changes in an efficient and effective manner.


What are the main benefits of using TOPdesk?

The main benefits of using TOPdesk include improved incident and problem management, enhanced request management, increased transparency and accountability, and better alignment with ITIL best practices.


Can I customize TOPdesk to meet my organization's specific needs?

Yes, TOPdesk offers a high degree of customization through its configuration options, APIs, and integration with other systems, allowing you to tailor the software to your organization's unique requirements.


What kind of support does TOPdesk offer?

TOPdesk provides comprehensive support through its online documentation, knowledge base, community forum, and dedicated customer support team available by phone, email, or chat.


How scalable is TOPdesk?

TOPdesk is a highly scalable software solution that can adapt to the changing needs of growing organizations, from small businesses to large enterprises with thousands of users.


Can I integrate TOPdesk with other systems and tools?

Yes, TOPdesk offers APIs and integrations with popular IT service management, project management, and collaboration tools such as JIRA, ServiceNow, and Microsoft Teams.


What are the system requirements for running TOPdesk?

TOPdesk is a cloud-based software solution that runs on most modern web browsers and operating systems, including Windows, macOS, iOS, and Android.


How secure is TOPdesk?

TOPdesk takes the security of its customers' data seriously and adheres to industry-standard security protocols, such as GDPR, HIPAA, and ISO 27001, to ensure confidentiality, integrity, and availability of sensitive information.


What kind of training and resources does TOPdesk provide for users?

TOPdesk offers a range of training options, including online tutorials, webinars, workshops, and on-site training sessions, as well as extensive documentation and a community forum to help users get started with the software.



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