Zoho Desk is a customer service and support software that helps businesses manage their customer interactions, including tickets, emails, chat conversations, and social media messages.

Zoho Desk

Λειτουργήστε την υποστήριξη των πελατών με τη συσκευή εγγράφων Zoho Desk που τροφοδοτείται από τεχνολογία AI, ρυθμιστές αυτόματων δραστηριοτήτων και αναλύσεις για να παρέχετε εξαιρετικές εμπειρίες σε πολλές κανάλια.

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Κριτικές και βαθμολογίες του Zoho Desk

Zhromaždili sme všetky údaje, takže to nemusíte robiť vy, zjednodušujeme rozhodnutia a šetríme vám čas a peniaze.

4.3 (13,266)

ROI

58%

Productivity

32%

Value for Money

2.5

Ease of use

3.1

Υποστήριξη

3.2

Χρήση κατά μέγεθος επιχείρησης

35%

52%

13%

Categories - 21

Call Center

Διαχείριση παραπόνων

Contact Center

Contact Center Quality Assurance

Customer Communications Management

Customer Engagement

All Categories

Features - 155

ΑΠΙ

Λειτουργίες Πρόσβασης/Δικαιώματα

Λαϊκοί Υποδείξεις

Διαχείριση Λογαριασμού

Διαδραστικός Πίνακας Εργασιών

Δραστηριότητες Τραπέζι

All Features

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Zoho Desk Προγράμματα τιμολόγησης

Μάθετε ποιο πρόγραμμα τιμολόγησης ταιριάζει καλύτερα για εσάς.

Forever Free

3 agents, Unlimited users, Limited features

Standard

Up to 5 agents, Unlimited users, Full feature set

$15

Professional

Up to 10 agents, Unlimited users, Full feature set + workflow rules and custom views

$30

Enterprise

More than 10 agents, Unlimited users, Full feature set + workflow rules, custom views and custom branding

$50

Τι λένε οι επαληθευμένες κριτικές από τις αναμενόμενες για το
Zoho Desk

Πληροφορίες από ειδικούς του τομέα σχετικά με το Zoho Desk από πρώτο χέρι.

H. White

I was extremely disappointed with Zoho Desk. Its clunky interface and outdated features made it difficult to navigate and use effectively. The lack of customization options and limited integrations left me feeling frustrated and unable to manage my support team efficiently.

S. Evans

I'm extremely disappointed with Zoho Desk's clunky interface and lack of customization options. Tickets often got stuck in limbo, and reporting features were woefully inadequate, making it a chore to manage customer support.

H. Brown

I'm thoroughly impressed with Zoho Desk's seamless integration with our existing business tools and its robust ticketing system. The intuitive interface allowed our team to quickly onboard and start managing customer inquiries efficiently. The reporting feature also helped us identify area...

D. Miller

I've been using Zoho Desk for customer support and I'm extremely disappointed. The interface is cluttered and outdated, making it difficult to navigate. Tickets often get stuck in the queue, causing delays in response times. The reporting features are limited, making it hard to track perfo...

D. Anderson

I've been using Zoho Desk for our customer support operations and it's been a game-changer. The user-friendly interface and customizable workflow have streamlined our ticketing process, allowing us to focus on delivering exceptional service to our customers. Highly recommend!

S. Baker

I've been using Zoho Desk for a few months now and I'm thoroughly impressed. The interface is clean and intuitive, making it easy to navigate and manage our customer support tickets. Automation features have streamlined our workflow, saving us time and effort. Excellent product that has ge...

M. Scott

I've been impressed with Zoho Desk's intuitive interface and seamless integration with our existing systems. Ticket management has become more efficient, and customer support interactions are now more organized and streamlined than ever. A great tool for businesses of all sizes!

C. Carter

I've been using Zoho Desk for a few months now and it's been a game-changer for our customer support operations. The ease of use and seamless integration with other Zoho apps has streamlined our workflow significantly. The customizable fields and workflows have allowed us to tailor the sys...

A. White

I've been using Zoho Desk for my small business and I must say it's been a game-changer. The intuitive interface made it easy to set up and train our team on, even with minimal IT expertise. The omnichannel support feature has allowed us to seamlessly integrate all customer interactions fr...

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Zoho Desk ταιριάζει καλύτερα σε αυτούς τους κορυφαίους κλάδους

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Khu lưu trú

Chương trình phần mềm ngành lưu trú để quản lý tài sản, dịch vụ khách hàng và các hoạt động đặt phòng. Các giải pháp hiện đại để xử lý các booking, quản lý cơ sở vật chất và cải thiện trải nghiệm khách hàng. Ưu tiên công cụ cho những dịch vụ lưu trú mượt mà và thân thiện

Quản Trị

Phần mềm công nghệ hành chính để quản lý nhiệm vụ, xử lý tài liệu và giao tiếp. Giải pháp cao cấp để tổ chức luồng làm việc, theo dõi tiến độ và cải thiện hiệu suất. Các công cụ quan trọng cho các hoạt động hành chính mượt mà và hiệu quả.

Quảng cáo

Phần mềm công nghiệp quảng cáo cho quản lý chiến dịch, phân tích người xem và hợp tác sáng tạo. Giải pháp nâng cao để lập kế hoạch các chiến dịch, theo dõi hiệu suất và thiết kế nội dung. Công cụ cần thiết cho những nỗ lực quảng cáo có ảnh hưởng và thành công.

All Industries

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