Duo Security

Duo Security is a cloud-based two-factor authentication (2FA) platform that provides an additional layer of security to protect user identities. It works by requiring users to provide both a username and password, as well as a second form of verification (such as a fingerprint or one-time passcode) before granting access to a system or application.

Duo supports a wide range of devices, including smartphones (iOS and Android), tablets, laptops, desktops, and even some smart home devices. You can also use physical authentication tokens, such as YubiKeys or Duo Passcodes.

When a user attempts to access a protected system or application, Duo will prompt them to provide both their username and password (Step 1), followed by a second form of verification (Step 2). This can be a one-time passcode sent via SMS or email, a fingerprint scan on an iOS device, or a U2F keypress.

Yes, you can integrate Duo with your existing IdP, such as Active Directory, Azure AD, or Google Workspace. This allows you to leverage your existing user directory and authentication infrastructure while still benefiting from Duo's additional security features.

Implementing Duo involves several steps, including setting up a Duo account, installing the Duo client software on users' devices, configuring your existing IdP to work with Duo, and integrating Duo into your protected systems or applications. Our technical support team is available to guide you through this process.

Yes, Duo Security meets various industry standards for security, including PCI-DSS, HIPAA/HITECH, and FISMA. We also maintain several compliance certifications, such as SOC 2 and ISO 27001.

Yes, you can integrate Duo into your cloud-based applications using our cloud-agnostic APIs or pre-built integrations for popular services like Salesforce, Amazon Web Services (AWS), and Google Cloud Platform (GCP).

User adoption is key to a successful Duo implementation. We recommend educating users about the benefits of 2FA, providing clear instructions on how to enroll their devices with Duo, and offering technical support to help resolve any issues that may arise.

If you encounter difficulties with your Duo device, our customer support team is available 24/7 to assist. We also offer a feature called 'Duo Guest Access' that allows users without their own Duo device to still access protected systems using an alternative authentication method.