Talkdesk is a cloud-based contact center platform that helps businesses provide exceptional customer experiences through AI-powered routing, omnichannel engagement, and workforce management.

Talkdesk

Povećajte zadovoljenje klijenata i lakšate procese operacija centra za kontakt uz moćnu oblak-based rješenje Talkdeska, dizajnirano da poboljša performanse agenata i skalabilnost za neprekidne interakcije sa klijentima.

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Рецензије и оцене Talkdesk

Окупили смо све податке да не морате да доносите одлуке једноставним и уштедите вам време и новац.

3.8 (3,993)

ROI

Продуктивност

19%

Вредност за новац

4.2

Једноставност употребе

3.6

Подршка

4.8

Употреба по величини пословања

12%

87%

Категорије - 10

Avtomatizovani dizajler

Centar za pozivi

Centar za poziv i upravljanje radnom snagom

Snimka razgovora

Centar za kontakt kvalitet kontrole

Proizvodna umetnička inteligencija

All Categories

Карактеристике - 80

Avtomatizovani dialer

Automatizovano uređivanje slika i video zapisa.

All Features

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Пронађите функције критичне за доношење одлука

Пронађите одређену карактеристику коју би платформа требала бити одлична за вашу организацију.

Да ли нам овај производ може да нам помогне Pregled i upravljanje povratnom informacijom?

Да ли нам овај производ може да нам помогне Upravljanje anketama/izborima?

Да ли нам овај производ може да нам помогне Tablični pregled?

Да ли нам овај производ може да нам помогне Izvještajivanje Analitika?

Talkdesk Планови цене

Сазнајте који је план цена најбоље одговара за вас.

Starter

1 concurrent caller, Unlimited minutes

$15

Growth

3 concurrent callers, Unlimited minutes, IVR, Call Recording

$25

Pro

10 concurrent callers, Unlimited minutes, IVR, Call Recording, Custom Reports

$45

Premier

Unlimited concurrent callers, Unlimited minutes, IVR, Call Recording, Custom Reports, Advanced Analytics

$65

Talkdesk Рецензије производа

Погледајте платформу од најновијег Talkdesk Видеос.

Какве су овјерене критике о очекивањима
Talkdesk

Увиди са теренског стручњака Talkdesk од прве руке.

J. Wilson

I've had an exceptional experience with Talkdesk. The cloud-based platform has streamlined our customer interactions, providing effortless routing and seamless integration with CRM systems. Its ease of use and scalable design have been game-changers for our contact center operations.

V. Johnson

I've been using Talkdesk for customer support and I'm thoroughly impressed with its ease of use, robust features, and seamless integration. It's greatly simplified our operations and provided exceptional service to our clients. Highly recommended!

R. Parker

I've had a disappointing experience with Talkdesk. The platform's complexity hindered our customer service team's efficiency. Integration issues with our CRM system resulted in lost sales data and prolonged onboarding processes for new clients. Despite extensive training and support, we st...

G. Knight

I've had an exceptional experience with Talkdesk. Its intuitive interface and seamless integrations streamlined our customer service operations, allowing us to resolve issues efficiently and effectively. The robust analytics provided invaluable insights into call trends and agent performan...

J. Smith

I was thoroughly disappointed with my experience using Talkdesk. The interface is clunky and outdated, making it difficult to navigate and find what I need in a timely manner. Integration issues plagued me throughout my usage, causing delays and complications when trying to connect with ou...

D. Hall

I've had an exceptional experience with Talkdesk. Its intuitive interface and seamless integration capabilities have streamlined our customer support operations. The omnichannel feature has allowed us to provide a cohesive experience across multiple touchpoints. The robust reporting tools ...

K. Thompson

I've had an outstanding experience with Talkdesk - its robust features and user-friendly interface have streamlined our customer service operations, significantly improving call quality and agent efficiency. Highly recommend it to businesses seeking reliable telephony solutions!

G. Clark

I've had the pleasure of using Talkdesk for our company's customer service operations and I must say it's been a game-changer. The software is incredibly user-friendly and intuitive, even for our team members who aren't tech-savvy. The integration with our CRM system was seamless and allow...

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