Five9 is a cloud-based contact center platform that enables businesses to manage and optimize their customer interactions.

Yes, Five9 is designed to scale with your business needs. The platform can handle thousands of concurrent calls and interactions, making it suitable for large enterprises or growing businesses.

Five9

Migliora l'efficienza del servizio al cliente con la soluzione di centro di contatto a base di cloud di Five9. Semplifica le chiamate, abilita gli agenti e fornisce esperienze dei clienti eccezionali per il successo dell'azienda.

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Recensioni e valutazioni di Five9

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3.5 (1,183)

ROI

15%

Produttività

46%

Rapporto qualità-prezzo

4.9

Facilità d'uso

3.9

Supporto

4.9

Utilizzo per dimensione aziendale

11%

73%

16%

Categorie - 7

Composizione automatica

Gestione forza lavoro call center

Monitoraggio chiamate

Assicurazione della qualità del centro di contatto

IVR

Compositore predittivo

All Categories

Caratteristiche - 60

API

Pannello di attività

Interfaccia dell'Agente

Chiamata automatica

Distribuzione Automatizzata delle Chiamate

Customer Relationship Management

All Features

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Hitta funktioner som är avgörande för att fatta beslut

Hitta en specifik funktion som plattformen bör ha för att passa bra för din organisation.

Questo prodotto può aiutarci con Отчетность/Аналитика?

Questo prodotto può aiutarci con Управление соответствием?

Questo prodotto può aiutarci con Управление обратной связью?

Questo prodotto può aiutarci con Третьесторонние интеграции?

Five9 Piani tariffari

Scopri qual è il piano tariffario più adatto a te.

Small Business

Perfect for small businesses with simple call center needs.

$15

Pro

Ideal for growing businesses with increasing call volume and features.

$25

Premier

Designed for larger, more complex call center operations that require advanced features.

$50

Ultimate

Tailored to enterprise-level organizations with highly customized needs and large-scale operations.

$100

Cosa dicono le recensioni verificate di Expects su
Five9

Approfondimenti di esperti del settore su Five9 in prima persona.

R. Robinson

I've had an exceptional experience with Five9 - its intuitive interface and robust features have streamlined my contact center operations, significantly improving call handling efficiency and customer satisfaction, while also providing valuable insights into our sales and support teams.

S. White

I've been using Five9 for our call center operations and it's been a game-changer. The intuitive interface, seamless integrations, and robust analytics have significantly improved our team's efficiency and customer satisfaction ratings. Highly recommend!

M. Hernandez

I've had an exceptional experience with Five9. Its user-friendly interface and robust features have significantly enhanced our customer engagement process. The integration was seamless, and their excellent support team is always available to address any queries or concerns. Highly recommen...

R. Miller

I've had a seamless experience with Five9, utilizing its robust features and intuitive interface to streamline our customer interactions. The cloud-based platform has significantly improved our team's efficiency, resulting in enhanced customer satisfaction.

K. Hall

Five9's clunky interface and frequent call drops led to a frustrating experience. Implementation was overestimated, requiring an excessive amount of IT support. Customer service was unhelpful in resolving issues, leaving me disappointed with their overall performance.

D. Harris

I've been using Five9 for my call center operations and I'm extremely disappointed. The user interface is clunky and outdated, making it difficult to navigate even for experienced users. The features are not as robust as promised, and the integration with our CRM system has been a constant...

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