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Freshcaller

Tenha uma experiência de interações com clientes sem problemas com o Freshcaller, uma solução de centro de contato baseada na nuvem que permite às empresas gerenciar chamadas, automatizar fluxos de trabalho e aumentar o desempenho nas vendas em tempo real.

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Comentários e avaliações de Freshcaller

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3.1 (238)

ROI

2%

Produtividade

6%

Valor pelo dinheiro

4.4

Facilidade de uso

3.2

Apoiar

3.5

Hitta funktioner som är avgörande för att fatta beslut

Hitta en specifik funktion som plattformen bör ha för att passa bra för din organisation.

Este produto pode ajudar-nos com 个性化?

Este produto pode ajudar-nos com 声纹识别?

Este produto pode ajudar-nos com 流程/工作流自动化?

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Freshcaller Planos de Preços

Descubra qual o plano de preços mais adequado para si.

Starter

Best for small teams and businesses

$20

Growth

Ideal for growing teams and businesses

$40

Pro

Best for large teams and enterprises

$80

Business

Ideal for larger businesses with advanced features

$120

O que as avaliações verificadas de expects dizem sobre
Freshcaller

Informações de especialistas de campo sobre undefined em primeira mão.

J. Phillips

I'm thoroughly impressed with Freshcaller's seamless integration and intuitive interface - it streamlined our customer service operations, significantly reducing call waiting times and enhancing overall customer experience.

G. Hall

Disappointing experience with Freshcaller. The interface is clunky and outdated. Integration issues with our CRM system caused significant delays. Customer support was unresponsive to our concerns, making it difficult to resolve even basic problems effectively.

P. Thompson

I've been impressed with Freshcaller's user-friendly interface and seamless integration capabilities. The omnichannel support feature has significantly streamlined our customer service operations, ensuring timely resolutions and enhanced overall customer experience.

T. Edwards

I've experienced exceptional call center management with Freshcaller - its seamless integrations, intuitive dashboard, and robust features have streamlined our operations, significantly improving customer engagement and overall business efficiency.

S. Mitchell

I've had an exceptional experience with Freshcaller's call center software. Its intuitive interface and robust features have streamlined our customer support operations. The omnichannel capabilities have improved our response times and overall customer satisfaction. Freshcaller's scalabili...

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What is Freshcaller?

Freshcaller is a cloud-based call center software that helps businesses manage their customer interactions and improve their customer service experience.


How does Freshcaller work?

Freshcaller works by routing incoming calls to the most available agent, based on their availability and skills. It also provides features like IVR, call recording, and analytics to help businesses optimize their customer service operations.


Is Freshcaller scalable?

Yes, Freshcaller is highly scalable and can handle large volumes of calls without any downtime or lag. It's ideal for businesses that experience high call volumes during peak hours or seasons.


Does Freshcaller integrate with other tools?

Yes, Freshcaller integrates with a wide range of third-party tools like CRM systems, helpdesk software, and marketing automation platforms to provide a seamless customer experience.


Can I customize Freshcaller to fit my business needs?

Yes, Freshcaller offers customization options to tailor the software to your business requirements. You can create custom workflows, add or remove features, and even brand the interface with your company's logo and colors.


How secure is Freshcaller?

Freshcaller takes data security very seriously and uses industry-standard encryption protocols (TLS 1.2) to protect customer data and interactions. It also complies with major regulatory frameworks like GDPR, HIPAA, and PCI-DSS.


What kind of support does Freshcaller offer?

Freshcaller offers 24/7 technical support through multiple channels (email, phone, live chat) to help customers troubleshoot issues or get answers to their questions. They also provide comprehensive documentation and knowledge base resources.



Hej, vad behöver du?

Vi behöver en pålitlig programvara för projekthantering för 50 för mindre än 10 $ per användare...

Revisionsplattform med integrerat lärande och lagerhantering...

Jag behöver en tandklinik programvara för att hantera, bokningar och betalningar...

Rekommendera mig en lätt och snabb att implementera chatbot för vår support...

Vår avancerade algoritm kommer att hitta den bästa lösningen för dina behov och filtrera bort allt nonsens och marknadsföringssummel åt dig