JIRA Service Management

JIRA Service Management is a comprehensive service management solution that streamlines workflows, enhances collaboration, and delivers efficient incident resolution for improved IT operations.

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Отзиви и оценки на JIRA Service Management

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4.2 (1,545)

ROI

17%

Производителност

51%

Стойност за пари

4.9

Лекота на използване

3.1

Поддръжка

3.8

Използване по размер на бизнеса

11%

79%

10%

Категории - 16

Характеристики - 132

API

Access Controls/Permissions

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Can this product help us with Обмен на обратна връзка?

Can this product help us with Самослужещ Портал за Сервизи?

Can this product help us with Панель за управления?

Can this product help us with Извеждане/Аналитика?

JIRA Service Management Ценови планове

Разберете кой ценови план е най-подходящ за вас.

Starter

Ideal for small teams and simple service desks. Includes essential features like request management and problem tracking.

$5

Standard

Recommended for growing teams and service desks with moderate complexity. Adds features like ITSM templates, custom fields, and reporting.

$10

Premium

Suitable for large-scale service desks and complex operations. Includes advanced features like automation, integration with other Atlassian tools, and advanced analytics.

$20

Enterprise

Designed for global enterprises with multiple locations and high security requirements. Offers tailored support, custom onboarding, and dedicated account management.

$50

JIRA Service Management отзиви за продукти

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JIRA Service Management

Прозрения от полеви експерти за JIRA Service Management от първа ръка.

R. Lewis

I'm extremely satisfied with JIRA Service Management - its intuitive interface and seamless workflow automation have greatly enhanced my team's productivity and efficiency in managing customer requests and issues. Highly recommended!

C. Campbell

I've had a frustrating experience with JIRA Service Management. The steep learning curve and lack of user-friendly features have made it cumbersome to manage customer requests. Poor scalability and limited customization options have hindered our team's efficiency.

T. Brown

I was underwhelmed by JIRA Service Management's inability to streamline our IT support process. Clunky interface and inflexible workflows made it difficult for agents to resolve issues efficiently, leading to increased agent burnout and frustrated customers.

R. Jackson

I've been using JIRA Service Management for my team's IT support operations and I'm thoroughly disappointed with its performance. The user interface is clunky and outdated, making it difficult to navigate even for experienced users. The reporting features are lacking, making it hard to get...

C. Martin

I've had the pleasure of utilizing JIRA Service Management for our company's IT operations and I must say it's been a game-changer. The software has streamlined our incident management process, allowing us to respond quickly and effectively to customer issues. The customizable dashboards h...

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