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Freshdesk vs Wix機能比較
FreshdeskとWixの機能を比較してみましょう
Total
130
151
A/B Testing
API
Access Controls/Permissions
Activities Booking
Activity Dashboard
Activity Tracking
Address Book
Alerts/Escalation
Alerts/Notifications
Appointment Scheduling
Approval Process Control
Asset Tracking
Assignment Management
Attendance Tracking
Attendee Management
Audience Targeting
Audio File Management
Audit Management
Auto Update
Automated Responses
Automated Routing
Automated Scheduling
Autoresponders
Availability Management
Barcode/Ticket Scanning
Batch Communications
Blended Call Center
Booking Management
Booking Notes
CES Survey Structure
CRM
CSAT Survey Structure
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Center Management
Call Monitoring
Call Routing
Call Scripting
Call Transcription
Call Transfer
Caller ID
Campaign Management
Canned Responses
Capacity Management
Catalog Creation
Catalog Management
Categorization/Grouping
Change Management
Chat/Messaging
Chatbot
Client Database
Client Management
Collaboration Tools
Color Codes/Icons
Commenting/Notes
Communication Management
Competitive Analysis
Complaint Monitoring
Computer Telephony Integration
Configuration Management
Confirmations/Reminders
Contact Management
Content Library
Content Management
Content Publishing Options
Content Sharing
Contract/License Management
Conversation Intelligence
Corrective and Preventive Actions (CAPA)
Cross Selling Functionality
Custom Domains
Customer Database
Customer Experience Management
Customer History
Customer Portal
Customer Segmentation
Customer Support
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Customization
Dashboard
Data Import/Export
Data Security
Data Synchronization
Data Visualization
Database Publishing
Design Management
Diagnostic Tools
Discount Management
Discussions/Forums
Document Classification
Document Management
Drag & Drop
Editorial Calendar
Electronic Forms
Email Management
Email Marketing
Employee Management
Engagement Tracking
Event Calendar
Event Management
Event Scheduling
Event Ticketing
Event Triggered Actions
Feedback Management
File Sharing
For Small Businesses
Forms Management
Full Text Search
Gamification
Geotargeting
Google Analytics Integration
Group Reservations
Group Scheduling
Help Desk Management
IVR
Image Editing
Image Library
Inbound Call Center
Incident Management
Interaction Tracking
Interactive Content
Inventory Management
Issue Auditing
Issue Scheduling
Kitting
Knowledge Base Management
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Link Management
Live Chat
Macros/Templated Responses
Media Library
Mobile Access
Mobile Interface
Multi-Channel Campaigns
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Marketing
Multi-Language
Multi-Location
NPS Survey Structure
Offline Form
On-Demand Communications
Online Booking
Online Booking Tools
Online Payments
Online Registration
Online Store Builder
Order Management
Payment Options
Payment Processing
Performance Metrics
Post Management
Post Scheduling
Pre-built Templates
Predictive Dialer
Pricing Management
Prioritization
Problem Management
Process/Workflow Automation
Procurement Management
Product Data Management
Promotions Management
Publish Scheduling
Queue Management
Rate Management
Real Time Editing
Real-Time Chat
Real-Time Notifications
Real-Time Updates
Real-time Consumer-facing Chat
Recording
Recurring Issues
Registration Management
Release Management
Reminders
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Responsive Web Design
Returns Management
Rich Text Editor
Room Block Management
Room Booking
SEO Management
SMS Messaging
Screen Sharing
Search/Filter
Self Service Portal
Sentiment Analysis
Service Level Agreement (SLA) Management
Shipping Management
Shopping Cart
Social Media Integration
Social Promotion
Sponsorship Management
Support Ticket Management
Survey/Poll Management
Surveys & Feedback
Task Automation
Task Management
Task Scheduling
Template Management
Text Analysis
Text Editing
Third Party Booking
Third-Party Integrations
Timesheet Management
Transcripts/Chat History
Transfers/Routing
Trend Analysis
Troubleshooting
User Management
Version Control
Video Support
Visual Analytics
Voice Mail
WYSIWYG Editor
Wait List Management
Web Forms
Website Analytics
Website Hosting
Website Integration
Website Management
Widgets
Workflow Management
eCommerce Management
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