Zoho Desk is a customer service and support software that helps businesses manage their customer interactions, including tickets, emails, chat conversations, and social media messages.

Zoho Desk

Λειτουργήστε την υποστήριξη των πελατών με τη συσκευή εγγράφων Zoho Desk που τροφοδοτείται από τεχνολογία AI, ρυθμιστές αυτόματων δραστηριοτήτων και αναλύσεις για να παρέχετε εξαιρετικές εμπειρίες σε πολλές κανάλια.

Kom igång

Recensioner och betyg av Zoho Desk

我们已经收集了所有数据，因此您不必做到简单，并节省了时间和金钱。

4.3 (13,266)

ROI

58%

Produktivitet

32%

Valuta för pengarna

2.5

Användarvänlighet

3.1

Support

3.2

Användning efter företagsstorlek

35%

52%

13%

Kategorier - 21

Call Center

Διαχείριση παραπόνων

Contact Center

Contact Center Quality Assurance

Customer Communications Management

Customer Engagement

All Categories

Funktioner - 155

ΑΠΙ

Λειτουργίες Πρόσβασης/Δικαιώματα

Λαϊκοί Υποδείξεις

Διαχείριση Λογαριασμού

Διαδραστικός Πίνακας Εργασιών

Δραστηριότητες Τραπέζι

All Features

Kom igång med Zoho Desk nu!

查找对决策至关重要的功能

查找该平台必须非常适合您的组织。

Kan den här produkten hjälpa oss med Instrumentbräda?

Kan den här produkten hjälpa oss med Återkopplingshantering?

Kan den här produkten hjälpa oss med Anpassbara formulär?

Kan den här produkten hjälpa oss med Datan Import/Export?

Zoho Desk prisplaner

Ta reda på vilken prisplan som passar dig bäst.

Forever Free

3 agents, Unlimited users, Limited features

Standard

Up to 5 agents, Unlimited users, Full feature set

$15

Professional

Up to 10 agents, Unlimited users, Full feature set + workflow rules and custom views

$30

Enterprise

More than 10 agents, Unlimited users, Full feature set + workflow rules, custom views and custom branding

$50

Vad säger verifierade recensioner från expects om
Zoho Desk

Insikter från fältexperter om Zoho Desk från första hand.

H. White

I was extremely disappointed with Zoho Desk. Its clunky interface and outdated features made it difficult to navigate and use effectively. The lack of customization options and limited integrations left me feeling frustrated and unable to manage my support team efficiently.

S. Evans

I'm extremely disappointed with Zoho Desk's clunky interface and lack of customization options. Tickets often got stuck in limbo, and reporting features were woefully inadequate, making it a chore to manage customer support.

H. Brown

I'm thoroughly impressed with Zoho Desk's seamless integration with our existing business tools and its robust ticketing system. The intuitive interface allowed our team to quickly onboard and start managing customer inquiries efficiently. The reporting feature also helped us identify area...

D. Miller

I've been using Zoho Desk for customer support and I'm extremely disappointed. The interface is cluttered and outdated, making it difficult to navigate. Tickets often get stuck in the queue, causing delays in response times. The reporting features are limited, making it hard to track perfo...

D. Anderson

I've been using Zoho Desk for our customer support operations and it's been a game-changer. The user-friendly interface and customizable workflow have streamlined our ticketing process, allowing us to focus on delivering exceptional service to our customers. Highly recommend!

S. Baker

I've been using Zoho Desk for a few months now and I'm thoroughly impressed. The interface is clean and intuitive, making it easy to navigate and manage our customer support tickets. Automation features have streamlined our workflow, saving us time and effort. Excellent product that has ge...

M. Scott

I've been impressed with Zoho Desk's intuitive interface and seamless integration with our existing systems. Ticket management has become more efficient, and customer support interactions are now more organized and streamlined than ever. A great tool for businesses of all sizes!

C. Carter

I've been using Zoho Desk for a few months now and it's been a game-changer for our customer support operations. The ease of use and seamless integration with other Zoho apps has streamlined our workflow significantly. The customizable fields and workflows have allowed us to tailor the sys...

A. White

I've been using Zoho Desk for my small business and I must say it's been a game-changer. The intuitive interface made it easy to set up and train our team on, even with minimal IT expertise. The omnichannel support feature has allowed us to seamlessly integrate all customer interactions fr...

Kom igång med Zoho Desk nu!

Zoho Desk passar bäst för dessa toppbranscher

Besök webbplatsen

Bostad

Utvärdesystem för tillhörande industrien som omfattar egendomsförvaltning, gästservice och bokningsoperationer. Avancerade lösningar för att hantera reservationer, förvalta anläggningar och förbättra gästupplevelse. Nyckelverktyg för smidiga och välkomnande tillhörandetjänster.

Forvaltnings-

Administrativt industrisystem för uppgiftshantering, dokumenthantering och kommunikation. Avancerade lösningar för att organisera arbetsflöden, spåra framsteg och förbättra effektiviteten. Nyckelverktyg för smidig och effektiv administrativ verksamhet.

Annonsering

Reklamindustrins mjukvara för kampanjhantering, målgruppsanalys och kreativ samverkan. Avancerade lösningar för att planera kampanjer, spåra prestationer och designa innehåll. Väsentliga verktyg för påverkande och lyckad reklamförsök.

All Industries

Alternativ till Zoho Desk som du kan överväga och jämföra

这些是您可以选择并进行比较的替代方案，以最好地与您的兴趣并提交专业知识。

NetSuite

Streamline your business operations with NetSuite's comprehensive ERP software, designed for scalable, flexible financial, inventory, CRM, and project management solutions for growing companies.

Bitrix24

Bitrix24 is a powerful all-in-one CRM platform that streamlines business operations, enhances team collaboration, and drives customer engagement for sustained growth.

Salesforce

Streamline your business operations with Salesforce, the leading CRM platform. Boost efficiency, automate workflows, and scale your business with powerful cloud-based solutions tailored for growth and innovation.

Pipedrive

Pipedrive is a powerful CRM that streamlines sales pipelines and simplifies client management. It’s user-friendly, scalable, and enhances your business operations with effective deal tracking.

LiveAgent

Enhance your customer experience with LiveAgent, a powerful live chat solution that streamlines communication, boosts sales, and automates support for seamless customer interactions.

Zoho CRM

Streamline your business with Zoho CRM, a powerful customer relationship management tool that automates sales, tracks customer interactions, and helps grow your business efficiently.