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Zonka Feedback εναλλακτικές λύσεις

โซนการ ฟีดแบก (Zonka Feedback) คือแพลตฟอร์มการวิเคราะห์ประสบการณ์ของลูกค้าและพนักงาน โดยช่วยธุรกิจรวบรวม วิเคราะห์ และดำเนินการตามข้อเสนอแนะของลูกค้าในเวลาจริงผ่านแบบสอบถาม การติดตาม NPS และการวิเคราะห์ความรู้สึกด้วย ระบบปฏิบัติการที่มีประสิทธิภาพและรายงาน ทำให้สามารถนำข้อมูลเหล่านั้นมาใช้ได้อย่างมีประสิทธิภาพเพื่อปรับปรุงความพึงพอใจและการรักษาลูกค้า

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