Alchemer vs Customer Frontlines

Discover how Alchemer and Customer Frontlines compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.4 (1,214)
4.5 (283)

Value for Money

4.4
4.3

Ease of Use

4.7
4.8

ROI

33%
23%

Productivity

39%
51%

Support

4.3
4.2

Categories

4
6

Industries

36
56

Features

39
54

Small Businesses

16%
10%

Medium Businesses

75%
83%

Enterprise Businesses

9%
7%

Industries Comparison

Accommodation

#463
#409

Administrative

#400
#348

Advertising

N/A
#311

Aerospace

N/A
#330

Agriculture

#497
#435

Airlines

N/A
#236

Amusement

#293
N/A

Animal Production

#308
N/A

Arms

N/A
#277

Arts

#393
#342

Categories Comparison

Contact Center Quality Assurance

N/A
#9

Customer Journey Mapping Tools

N/A
#10

Customer Retention

N/A
#5

Digital Experience Platforms (DXP)

N/A
#4

Mobile Marketing

#5
N/A

NPS

#9
#8

Polling

#8
N/A

SMS Survey

#2
N/A

Speech Analytics

N/A
#7

Features Comparison

A/B Testing

N/A
#65

Activity Dashboard

#367
#340

Activity Tracking

N/A
#120

Agent Interface

N/A
#14

Alerts/Notifications

#397
#357

Analytics

N/A
#22

Anonymous Feedback

#15
#14

Automatic Transcription

N/A
#25

Autoresponders

#31
N/A

Brand Management

N/A
#7

Winners

Alchemer

1

Overall Winner

3

Alchemer

1

Reviews Winner

3

Alchemer

1

Value for Money Winner

3

Customer Frontlines

1

Ease of Use Winner

3

Customer Frontlines

1

Productivity Winner

3

Alchemer

1

Support Winner

3

Customer Frontlines

1

Categories Winner

3

Customer Frontlines

1

Industries Winner

3

Customer Frontlines

1

Features Winner

3

Alchemer

1

Small Businesses Winner

3

Customer Frontlines

1

Medium Businesses Winner

3

Alchemer

1

Enterprise Businesses Winner

3

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