Alchemer is a customer experience management platform that helps businesses collect, analyze, and act on customer feedback.

Alchemer

Name: Alchemer
Rating: 4.4 (1214 reviews)

Alchemer is a user-friendly online survey and form builder that helps businesses gather data with customizable templates, branching logic, and advanced analytics. It streamlines customer feedback collection and market research processes.

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Reviews and Ratings of Alchemer

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G2 Rating

4.4 (892 Reviews)

SaasGuro Rating

Overall 4.4 (1,214 Reviews)

Value for Money

Ease of Use

Support

Capterra Rating

4.5 (311 Reviews)

What verified reviews from expects say about
Alchemer

Insights from field experts about Alchemer from first hand

J. Thompson

I was thoroughly disappointed with Alchemer's limitations in handling complex surveys and its clunky interface which made it difficult to create engaging experiences for respondents. The lack of customization options also hindered our ability to tailor it to our needs.

A. Davis

I was thoroughly disappointed with Alchemer's lack of flexibility and user-unfriendly interface. The survey builder was clunky and the analytics were oversimplified, making it difficult to gain meaningful insights from our customer feedback. Not recommended for complex research needs.

R. Jones

I've been impressed with Alchemer's ease of use and flexibility in creating surveys and feedback forms. The drag-and-drop interface made it simple to build complex questionnaires, and the customization options allowed me to tailor the design to our brand. The reporting features also provid...

G. Taylor

I've thoroughly enjoyed using Alchemer - its intuitive interface and robust features have significantly streamlined our survey process, enabling us to gather valuable insights with ease and efficiency. Highly recommend!

T. Parker

I've been blown away by Alchemer's ease of use and robust feature set - it's a game-changer for survey design and analysis. The intuitive interface saved me time and helped me create professional-looking surveys that yielded valuable insights. Highly recommended!

P. Clark

I've had the pleasure of using Alchemer for my market research and customer feedback analysis needs, and I must say it's been a game-changer. The user interface is intuitive and easy to navigate, even for someone like me who isn't tech-savvy. The platform allows for seamless integration wi...

R. Anderson

I was thoroughly disappointed with Alchemer's functionality and user experience. The survey builder interface was clunky and difficult to navigate, resulting in wasted time trying to create a simple questionnaire. Moreover, the lack of seamless integration with our existing CRM system caus...

F. Parker

I've been using Alchemer for my market research and it's been a game-changer. The platform is incredibly user-friendly, even for someone with no prior experience in survey creation like me. The drag-and-drop interface made it easy to build complex surveys that helped me gain valuable insig...

Alchemer is best fit for these top industries

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Manufacturing

Manufacturing industry software for production planning, quality control, and supply chain management. Advanced solutions to monitor processes, ensure product standards, and track materials. Trusted by manufacturers to support reliable and high-quality production.

Hospitality

Hospitality industry software for hotel management, guest services, and booking operations. Top solutions to handle reservations, manage staff, and improve guest experiences. Trusted by hotels and resorts to support efficient and welcoming hospitality services.

Agriculture

Agriculture industry software for crop management, livestock tracking, and supply chain operations. Advanced solutions to monitor growth, manage resources, and ensure sustainability. Key tools for efficient and productive farming practices.

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Frequently asked questions about Alchemer

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What is Alchemer?

Is Alchemer a survey software?

What kind of data can I collect with Alchemer?

Can I use Alchemer for Net Promoter Score (NPS) and Customer Satisfaction (CSAT)?

Is Alchemer easy to use?

Can I integrate Alchemer with other tools I use?

What kind of analytics does Alchemer offer?

Can I use Alchemer for both online and offline surveys?

Is my data secure with Alchemer?

What kind of support does Alchemer offer?

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