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Alchemer

Unlock powerful survey analytics with Alchemer, a comprehensive platform that empowers businesses to gather insights, drive growth, and make data-driven decisions.

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Reviews and Ratings of Alchemer

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.4 (1,214)

ROI

33%

Productivity

39%

Value for Money

4.4

Ease of Use

4.7

Support

4.3

Usage by Business Size

16%
75%
9%

Categories - 4

AI icon Mobile Marketing AI icon NPS AI icon Polling AI icon SMS Survey

Features - 39

AI icon Activity Dashboard AI icon Alerts/Notifications AI icon Anonymous Feedback AI icon Autoresponders AI icon Campaign Analytics AI icon Campaign Management
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Find features critical for making decisions

Find a specific feature the platform should have to be a great fit for your organisation.

Can this product help us with Reporting/Analytics?

Can this product help us with Third-Party Integrations?

Can this product help us with Feedback Management?

Can this product help us with Survey/Poll Management?

Alchemer Pricing Plans

Find out which pricing plan is the best fit for you.

Starter

Ideal for small-scale use cases (up to 250 respondents).

$29

Growth

Recommended for growing teams and more complex studies.

$99

Enterprise

Designed for large-scale, high-volume research and advanced features.

$199

Alchemer Product Reviews

See the platform from within the latest Alchemer videos.

What verified reviews from expects say about
Alchemer

Insights from field experts about Alchemer from first hand.

J. Thompson

I was thoroughly disappointed with Alchemer's limitations in handling complex surveys and its clunky interface which made it difficult to create engaging experiences for respondents. The lack of customization options also hindered our ability to tailor it to our needs.

A. Davis

I was thoroughly disappointed with Alchemer's lack of flexibility and user-unfriendly interface. The survey builder was clunky and the analytics were oversimplified, making it difficult to gain meaningful insights from our customer feedback. Not recommended for complex research needs.

R. Jones

I've been impressed with Alchemer's ease of use and flexibility in creating surveys and feedback forms. The drag-and-drop interface made it simple to build complex questionnaires, and the customization options allowed me to tailor the design to our brand. The reporting features also provid...

G. Taylor

I've thoroughly enjoyed using Alchemer - its intuitive interface and robust features have significantly streamlined our survey process, enabling us to gather valuable insights with ease and efficiency. Highly recommend!

T. Parker

I've been blown away by Alchemer's ease of use and robust feature set - it's a game-changer for survey design and analysis. The intuitive interface saved me time and helped me create professional-looking surveys that yielded valuable insights. Highly recommended!

P. Clark

I've had the pleasure of using Alchemer for my market research and customer feedback analysis needs, and I must say it's been a game-changer. The user interface is intuitive and easy to navigate, even for someone like me who isn't tech-savvy. The platform allows for seamless integration wi...

R. Anderson

I was thoroughly disappointed with Alchemer's functionality and user experience. The survey builder interface was clunky and difficult to navigate, resulting in wasted time trying to create a simple questionnaire. Moreover, the lack of seamless integration with our existing CRM system caus...

F. Parker

I've been using Alchemer for my market research and it's been a game-changer. The platform is incredibly user-friendly, even for someone with no prior experience in survey creation like me. The drag-and-drop interface made it easy to build complex surveys that helped me gain valuable insig...

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Frequently asked questions about Alchemer

Find answers to the most relevant queries to be able to make decisions right away.

What is Alchemer?

Alchemer is a customer experience management platform that helps businesses collect, analyze, and act on customer feedback.

Is Alchemer a survey software?

Yes, Alchemer offers advanced survey capabilities to help you collect customer feedback through online surveys, offline surveys, or mobile surveys.

What kind of data can I collect with Alchemer?

You can collect various types of data with Alchemer, including customer opinions, attitudes, and behaviors through surveys, NPS, CSAT, and other feedback tools.

Can I use Alchemer for Net Promoter Score (NPS) and Customer Satisfaction (CSAT)?

Yes, Alchemer offers pre-built templates for NPS and CSAT surveys to help you measure customer loyalty and satisfaction.

Is Alchemer easy to use?

Alchemer is designed to be user-friendly, with an intuitive interface that makes it easy to create and distribute surveys, as well as analyze the results.

Can I integrate Alchemer with other tools I use?

Yes, Alchemer offers integrations with popular tools like Salesforce, HubSpot, Mailchimp, and more to help you streamline your workflow.

What kind of analytics does Alchemer offer?

Alchemer provides advanced analytics capabilities to help you understand customer behavior, sentiment, and trends through reports, dashboards, and data visualizations.

Can I use Alchemer for both online and offline surveys?

Yes, Alchemer allows you to collect feedback through online surveys, offline surveys (e.g., paper-based), or mobile surveys to fit your research needs.

Is my data secure with Alchemer?

Yes, Alchemer takes data security seriously and follows industry best practices to ensure that all customer feedback is stored securely and confidentially.

What kind of support does Alchemer offer?

Alchemer offers dedicated customer support through email, phone, and live chat to help you with any questions or issues you may have.

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