Alvaria vs Calabrio One Suite

Discover how Alvaria and Calabrio One Suite compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.6 (324)
4.5 (575)

Value for Money

4.7
4.1

Ease of Use

4.9
4.0

ROI

10%
30%

Productivity

5%
39%

Support

3.1
4.9

Categories

1
4

Industries

36
9

Features

15
39

Small Businesses

40%
7%

Medium Businesses

43%
90%

Enterprise Businesses

17%
3%

Industries Comparison

Accommodation

#999
#519

Administrative

N/A
#448

Agriculture

#1107
N/A

Arts

#872
N/A

Automotive

#1269
#636

Biotechnology

#850
N/A

Broadcasting

#850
N/A

Chemical

#1048
N/A

Construction

#963
N/A

Defense

#900
N/A

Categories Comparison

Call Center Workforce Management

#11
#10

Contact Center Quality Assurance

N/A
#11

Quality Management

N/A
#10

Speech Analytics

N/A
#8

Features Comparison

Access Controls/Permissions

N/A
#315

Activity Dashboard

N/A
#392

Agent Interface

#16
N/A

Alerts/Notifications

N/A
#432

Audit Management

N/A
#132

Automatic Transcription

N/A
#29

Call Monitoring

#48
N/A

Call Recording

#71
#58

Change Management

N/A
#106

Complaint Management

N/A
#11

Winners

Calabrio One Suite

1

Overall Winner

3

Calabrio One Suite

1

Reviews Winner

3

Alvaria

1

Value for Money Winner

3

Alvaria

1

Ease of Use Winner

3
3

Calabrio One Suite

1

Productivity Winner

3

Calabrio One Suite

1

Support Winner

3

Calabrio One Suite

1

Categories Winner

3

Alvaria

1

Industries Winner

3

Calabrio One Suite

1

Features Winner

3

Alvaria

1

Small Businesses Winner

3

Calabrio One Suite

1

Medium Businesses Winner

3

Alvaria

1

Enterprise Businesses Winner

3

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