Calabrio One Suite

Unlock employee engagement and customer satisfaction with Calabrio One Suite, a comprehensive workforce optimization solution for contact centers and customer service operations.

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Reviews and Ratings of Calabrio One Suite

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.5 (575)

ROI

30%

Productivity

39%

Value for Money

4.1

Ease of Use

4.0

Support

4.9

Usage by Business Size

90%

Categories - 4

Call Center Workforce Management

Contact Center Quality Assurance

Quality Management

Speech Analytics

Features - 39

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Audit Management

Automatic Transcription

Call Recording

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Calabrio One Suite Pricing Plans

Find out which pricing plan is the best fit for you.

One Suite Essentials

Limited user access to Calabrio One features. Ideal for small contact centers or pilot projects.

$3

One Suite Professional

Advanced user access to Calabrio One features, with additional support and services.

$5

One Suite Enterprise

Comprehensive access to all Calabrio One features, including advanced analytics and AI-powered tools.

$8

One Suite Premium

Premium access to all Calabrio One features, with additional support, services, and customization options.

$12

What verified reviews from expects say about
Calabrio One Suite

Insights from field experts about Calabrio One Suite from first hand.

S. Evans

I've found Calabrio One Suite to be incredibly intuitive and user-friendly, allowing me to effortlessly manage omnichannel interactions, analyze voice-of-the-customer data, and automate quality assurance - a game-changer for my business operations.

P. Thompson

I've had a game-changing experience with Calabrio One Suite! Its omnichannel analytics and quality management capabilities have streamlined our customer engagement processes, providing unparalleled insights and improving overall performance - a true business winner in my book!

P. Moore

I've had the pleasure of using Calabrio One Suite for our contact center operations and I must say it's been a game-changer. The ease of use and intuitive interface made onboarding my team a breeze. The advanced analytics and AI-powered features have given us unparalleled insights into cus...

T. Jackson

I was really disappointed with Calabrio One Suite. The user interface is cluttered and difficult to navigate, making it hard to find what I need in a timely manner. The analytics and reporting features are limited, and I found myself spending way too much time trying to get the data I need...

D. Parker

I've had the pleasure of using Calabrio One Suite for my contact center operations and I must say it's been a game-changer. The user-friendly interface made onboarding a breeze, even for our non-technical staff members. The analytics capabilities have given us unparalleled visibility into ...

C. White

I've had an exceptional experience with Calabrio One Suite. Its comprehensive analytics and intuitive interface have streamlined my work, providing unparalleled insights into customer interactions and employee performance, all while saving me time and increasing productivity.

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