Bomgar vs Freshdesk

Discover how Bomgar and Freshdesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.6 (2,466)
4.4 (7,180)

Value for Money

4.6
4.1

Ease of Use

3.7
3.1

ROI

1%
11%

Productivity

24%
4%

Support

4.4
4.1

Categories

3
18

Industries

9
54

Features

33
130

Small Businesses

34%
36%

Medium Businesses

56%
58%

Enterprise Businesses

10%
6%

Industries Comparison

Accommodation

Administrative

Advertising

Aerospace

Arms

Arts

Automotive

Biotechnology

Broadcasting

Chemical

Categories Comparison

Call Center

Call Recording

Complaint Management

Customer Communications Management

Customer Engagement

Customer Experience

Customer Satisfaction

Customer Service

Customer Support

Help Desk

Features Comparison

API

Access Controls/Permissions

Access Management

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Application Access Control

Asset Tracking

Assignment Management

Winners

Freshdesk logo

Freshdesk

1

Overall Winner

3
Freshdesk logo

Freshdesk

1

Reviews Winner

3

Bomgar

1

Value for Money Winner

3

Bomgar

1

Ease of Use Winner

3
Freshdesk logo

Freshdesk

1

ROI Winner

3

Bomgar

1

Productivity Winner

3

Bomgar

1

Support Winner

3
Freshdesk logo

Freshdesk

1

Categories Winner

3
Freshdesk logo

Freshdesk

1

Industries Winner

3
Freshdesk logo

Freshdesk

1

Features Winner

3
Freshdesk logo

Freshdesk

1

Small Businesses Winner

3
Freshdesk logo

Freshdesk

1

Medium Businesses Winner

3

Bomgar

1

Enterprise Businesses Winner

3

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