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Bomgar

Remote IT support and access solutions with Bomgar's cloud-based platform, enabling secure, real-time connections for service desk teams and IT professionals worldwide.

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Reviews and Ratings of Bomgar

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.6 (2,466)

ROI

1%

Productivity

24%

Value for Money

4.6

Ease of Use

3.7

Support

4.4

Usage by Business Size

34%
56%
10%

Categories - 3

AI icon Help Desk AI icon Privileged Access Management AI icon Remote Support
All Categories

Features - 33

AI icon Access Controls/Permissions AI icon Access Management AI icon Application Access Control AI icon Automated Routing AI icon Chat/Messaging AI icon Collaboration Tools
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Find features critical for making decisions

Find a specific feature the platform should have to be a great fit for your organisation.

Can this product help us with Reporting/Analytics?

Can this product help us with Compliance Management?

Can this product help us with Third-Party Integrations?

Can this product help us with Self Service Portal?

Bomgar Pricing Plans

Find out which pricing plan is the best fit for you.

Starter

5 concurrent sessions; Limited to one technician per session

$15

Professional

Unlimited concurrent sessions; Unlimited technicians per session

$35

Enterprise

Everything in Professional, plus advanced features like session recording and reporting

$50

What verified reviews from expects say about
Bomgar

Insights from field experts about Bomgar from first hand.

C. Brown

I've had a seamless experience with Bomgar's remote support and issue resolution capabilities. The intuitive interface, robust features, and excellent customer service have made it a valuable addition to my team, significantly streamlining our troubleshooting process.

A. Wilson

I've had the pleasure of using Bomgar to remotely support our team and it's been a game-changer. The intuitive interface and seamless connectivity make it incredibly easy to troubleshoot issues, reducing downtime and improving overall productivity. Highly recommended!

D. Harris

I've had an exceptional experience with Bomgar. The remote support software has streamlined our IT operations and improved customer satisfaction. Easy-to-use interface, seamless session transfers, and robust security features have saved us time and effort. Highly recommended for businesses...

D. Thompson

I've had an exceptional experience with Bomgar. The remote support and access features have streamlined our IT operations, allowing for seamless troubleshooting and issue resolution. The interface is user-friendly and intuitive, making it a breeze to navigate and utilize even for those not...

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Bomgar is best fit for these top industries

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Aerospace

Aerospace industry software for design, project management, and quality control. Leading solutions to develop aircraft systems, manage production processes, and ensure safety standards. Trusted by manufacturers to support precise and reliable aerospace engineering.

Arms

Arms industry software for design, production planning, and compliance management. Leading solutions to create prototypes, manage manufacturing processes, and ensure regulatory standards. Trusted by manufacturers to support precise and secure production of defense equipment.

Automotive

Automotive industry software for design, production planning, and quality control. Advanced solutions to develop vehicle models, manage manufacturing processes, and ensure safety standards. Key tools for precise and reliable automotive production.

All Industries

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Frequently asked questions about Bomgar

Find answers to the most relevant queries to be able to make decisions right away.

What is Bomgar?

Bomgar is a remote support and access software that allows IT teams to remotely connect to and control users' devices, providing technical support and troubleshooting services.

How does Bomgar work?

Bomgar works by establishing a secure, encrypted connection between the technician's console and the user's device. This allows the technician to view and control the user's screen in real-time, with their permission.

Is Bomgar safe and secure?

Yes, Bomgar is designed with security and compliance in mind. It uses 256-bit AES encryption to protect data in transit, and adheres to industry standards for security and accessibility.

Can I use Bomgar on mobile devices?

Yes, Bomgar offers a mobile app that allows technicians to access and control remote devices from their iOS or Android device.

What are the system requirements for running Bomgar?

The system requirements for running Bomgar include a Windows or Linux-based operating system, with a minimum of 2GB RAM and 1GHz processor. Additional requirements may apply depending on the specific use case.

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