Bomgar is a remote access and support software that enables secure, real-time communication between technicians and end-users, facilitating technical assistance, troubleshooting, and issue resolution across various platforms and networks.
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Bomgar is a remote support and access software that allows IT teams to remotely connect to and control users' devices, providing technical support and troubleshooting services.
Bomgar works by establishing a secure, encrypted connection between the technician's console and the user's device. This allows the technician to view and control the user's screen in real-time, with their permission.
Yes, Bomgar is designed with security and compliance in mind. It uses 256-bit AES encryption to protect data in transit, and adheres to industry standards for security and accessibility.
Yes, Bomgar offers a mobile app that allows technicians to access and control remote devices from their iOS or Android device.
The system requirements for running Bomgar include a Windows or Linux-based operating system, with a minimum of 2GB RAM and 1GHz processor. Additional requirements may apply depending on the specific use case.
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