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Bomgar

Bomgar is a remote access and support software that enables secure, real-time communication between technicians and end-users, facilitating technical assistance, troubleshooting, and issue resolution across various platforms and networks.

Reviews and Ratings of Bomgar

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G2 Rating

4.7 (345 Reviews)

SaasGuro Rating

Overall 4.6 (2,466 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.6 (2,031 Reviews)

What verified reviews from expects say about
Bomgar

Insights from field experts about Bomgar from first hand

C. Brown

I've had a seamless experience with Bomgar's remote support and issue resolution capabilities. The intuitive interface, robust features, and excellent customer service have made it a valuable addition to my team, significantly streamlining our troubleshooting process.

A. Wilson

I've had the pleasure of using Bomgar to remotely support our team and it's been a game-changer. The intuitive interface and seamless connectivity make it incredibly easy to troubleshoot issues, reducing downtime and improving overall productivity. Highly recommended!

D. Harris

I've had an exceptional experience with Bomgar. The remote support software has streamlined our IT operations and improved customer satisfaction. Easy-to-use interface, seamless session transfers, and robust security features have saved us time and effort. Highly recommended for businesses...

D. Thompson

I've had an exceptional experience with Bomgar. The remote support and access features have streamlined our IT operations, allowing for seamless troubleshooting and issue resolution. The interface is user-friendly and intuitive, making it a breeze to navigate and utilize even for those not...

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Frequently asked questions about Bomgar

Find answers to the most relevant queries to be able to make decisions right away.

What is Bomgar?

Bomgar is a remote support and access software that allows IT teams to remotely connect to and control users' devices, providing technical support and troubleshooting services.


How does Bomgar work?

Bomgar works by establishing a secure, encrypted connection between the technician's console and the user's device. This allows the technician to view and control the user's screen in real-time, with their permission.


Is Bomgar safe and secure?

Yes, Bomgar is designed with security and compliance in mind. It uses 256-bit AES encryption to protect data in transit, and adheres to industry standards for security and accessibility.


Can I use Bomgar on mobile devices?

Yes, Bomgar offers a mobile app that allows technicians to access and control remote devices from their iOS or Android device.


What are the system requirements for running Bomgar?

The system requirements for running Bomgar include a Windows or Linux-based operating system, with a minimum of 2GB RAM and 1GHz processor. Additional requirements may apply depending on the specific use case.



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