Bomgar vs Zendesk

Discover how Bomgar and Zendesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.6 (2,466)
4.2 (10,594)

Value for Money

4.6
3.5

Ease of Use

3.7
3.1

ROI

1%
17%

Productivity

24%
4%

Support

4.4
4.6

Categories

3
28

Industries

9
46

Features

33
192

Small Businesses

34%
10%

Medium Businesses

56%
75%

Enterprise Businesses

10%
15%

Industries Comparison

Aerospace

Agriculture

Arms

Automotive

Beverage

Biotechnology

Broadcasting

Chemical

Clothing

Construction

Categories Comparison

CRM

Call Center

Call Recording

Community

Complaint Management

Contact Center

Customer Communications Management

Customer Engagement

Customer Experience

Customer Satisfaction

Features Comparison

AI/Machine Learning

API

Access Controls/Permissions

Access Management

Account Alerts

Account Management

Activity Dashboard

Activity Tracking

Agent Interface

Alerts/Escalation

Winners

Zendesk logo

Zendesk

1

Overall Winner

3
Zendesk logo

Zendesk

1

Reviews Winner

3

Bomgar

1

Value for Money Winner

3

Bomgar

1

Ease of Use Winner

3
Zendesk logo

Zendesk

1

ROI Winner

3

Bomgar

1

Productivity Winner

3
Zendesk logo

Zendesk

1

Support Winner

3
Zendesk logo

Zendesk

1

Categories Winner

3
Zendesk logo

Zendesk

1

Industries Winner

3
Zendesk logo

Zendesk

1

Features Winner

3

Bomgar

1

Small Businesses Winner

3
Zendesk logo

Zendesk

1

Medium Businesses Winner

3
Zendesk logo

Zendesk

1

Enterprise Businesses Winner

3

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