Calabrio One Suite vs Alvaria

Discover how Calabrio One Suite and Alvaria compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (575)
4.6 (324)

Value for Money

4.1
4.7

Ease of Use

4.0
4.9

ROI

30%
10%

Productivity

39%
5%

Support

4.9
3.1

Categories

4
1

Industries

9
36

Features

39
15

Small Businesses

7%
40%

Medium Businesses

90%
43%

Enterprise Businesses

3%
17%

Industries Comparison

Accommodation

#519
#999

Administrative

#448
N/A

Agriculture

N/A
#1107

Arts

N/A
#872

Automotive

#636
#1269

Biotechnology

N/A
#850

Broadcasting

N/A
#850

Chemical

N/A
#1048

Construction

N/A
#963

Defense

N/A
#900

Categories Comparison

Call Center Workforce Management

#10
#11

Contact Center Quality Assurance

#11
N/A

Quality Management

#10
N/A

Speech Analytics

#8
N/A

Features Comparison

Access Controls/Permissions

#315
N/A

Activity Dashboard

#392
N/A

Agent Interface

N/A
#16

Alerts/Notifications

#432
N/A

Audit Management

#132
N/A

Automatic Transcription

#29
N/A

Call Monitoring

N/A
#48

Call Recording

#58
#71

Change Management

#106
N/A

Complaint Management

#11
N/A

Winners

Calabrio One Suite

1

Overall Winner

3

Calabrio One Suite

1

Reviews Winner

3

Alvaria

1

Value for Money Winner

3

Alvaria

1

Ease of Use Winner

3
3

Calabrio One Suite

1

Productivity Winner

3

Calabrio One Suite

1

Support Winner

3

Calabrio One Suite

1

Categories Winner

3

Alvaria

1

Industries Winner

3

Calabrio One Suite

1

Features Winner

3

Alvaria

1

Small Businesses Winner

3

Calabrio One Suite

1

Medium Businesses Winner

3

Alvaria

1

Enterprise Businesses Winner

3

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