Calabrio One Suite vs Customer Frontlines

Discover how Calabrio One Suite and Customer Frontlines compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (575)
4.5 (283)

Value for Money

4.1
4.3

Ease of Use

4.0
4.8

ROI

30%
23%

Productivity

39%
51%

Support

4.9
4.2

Categories

4
6

Industries

9
56

Features

39
54

Small Businesses

7%
10%

Medium Businesses

90%
83%

Enterprise Businesses

3%
7%

Industries Comparison

Accommodation

#519
#409

Administrative

#448
#348

Advertising

N/A
#311

Aerospace

N/A
#330

Agriculture

N/A
#435

Airlines

N/A
#236

Arms

N/A
#277

Arts

N/A
#342

Automotive

#636
#490

Beverage

N/A
#338

Categories Comparison

Call Center Workforce Management

#10
N/A

Contact Center Quality Assurance

#11
#9

Customer Journey Mapping Tools

N/A
#10

Customer Retention

N/A
#5

Digital Experience Platforms (DXP)

N/A
#4

NPS

N/A
#8

Quality Management

#10
N/A

Speech Analytics

#8
#7

Features Comparison

A/B Testing

N/A
#65

Access Controls/Permissions

#315
N/A

Activity Dashboard

#392
#340

Activity Tracking

N/A
#120

Agent Interface

N/A
#14

Alerts/Notifications

#432
#357

Analytics

N/A
#22

Anonymous Feedback

N/A
#14

Audit Management

#132
N/A

Automatic Transcription

#29
#25

Winners

Customer Frontlines

1

Value for Money Winner

3

Customer Frontlines

1

Ease of Use Winner

3

Customer Frontlines

1

Productivity Winner

3

Customer Frontlines

1

Small Businesses Winner

3

Calabrio One Suite

1

Medium Businesses Winner

3

Customer Frontlines

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

Our Advanced algorithm will find the best solution for your needs and filter out all the nonsense and marketing buzz for you