Calabrio One Suite vs Dynamics 365

Discover how Calabrio One Suite and Dynamics 365 compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (575)
4.4 (55)

Value for Money

4.1
4.9

Ease of Use

4.0
4.7

ROI

30%
39%

Productivity

39%
114%

Support

4.9
4.2

Categories

4
25

Industries

9
68

Features

39
205

Small Businesses

7%
36%

Medium Businesses

90%
45%

Enterprise Businesses

3%
19%

Industries Comparison

Accommodation

#519
#88

Administrative

#448
#76

Advertising

N/A
#66

Aerospace

N/A
#68

Agriculture

N/A
#92

Airlines

N/A
#55

Amusement

N/A
#50

Animal Production

N/A
#54

Arms

N/A
#56

Arts

N/A
#77

Categories Comparison

Accounts Payable

N/A
#6

Billing and Invoicing

N/A
#6

Business Management

N/A
#10

CRM

N/A
#9

Call Center Workforce Management

#10
#3

Contact Center Quality Assurance

#11
N/A

Contact Management

N/A
#12

Customer Service

N/A
#8

Dashboard

N/A
#8

Enterprise Resource Planning

N/A
#11

Features Comparison

"What If" Scenarios

N/A
#12

API

N/A
#58

Access Controls/Permissions

#315
#68

Accounting

N/A
#28

Accounts Payable

N/A
#11

Accounts Receivable

N/A
#12

Activity Dashboard

#392
#86

Activity Tracking

N/A
#35

Agent Interface

N/A
#6

Alerts/Escalation

N/A
#20

Winners

Dynamics 365 logo

Dynamics 365

1

Overall Winner

3

Calabrio One Suite

1

Reviews Winner

3
Dynamics 365 logo

Dynamics 365

1

Value for Money Winner

3
Dynamics 365 logo

Dynamics 365

1

Ease of Use Winner

3
Dynamics 365 logo

Dynamics 365

1

Productivity Winner

3

Calabrio One Suite

1

Support Winner

3
Dynamics 365 logo

Dynamics 365

1

Categories Winner

3
Dynamics 365 logo

Dynamics 365

1

Industries Winner

3
Dynamics 365 logo

Dynamics 365

1

Features Winner

3
Dynamics 365 logo

Dynamics 365

1

Small Businesses Winner

3

Calabrio One Suite

1

Medium Businesses Winner

3
Dynamics 365 logo

Dynamics 365

1

Enterprise Businesses Winner

3

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