Calabrio One Suite vs ELSA Speak

Discover how Calabrio One Suite and ELSA Speak compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (575)
4.5 (277)

Value for Money

4.1
4.8

Ease of Use

4.0
5.0

ROI

30%
33%

Productivity

39%
15%

Support

4.9
4.5

Categories

4
4

Industries

9
14

Features

39
41

Small Businesses

7%
23%

Medium Businesses

90%
72%

Enterprise Businesses

3%
5%

Industries Comparison

Accommodation

#519
#528

Administrative

#448
N/A

Aerospace

N/A
#443

Arms

N/A
#357

Automotive

#636
#646

Construction

N/A
#502

Defense

N/A
#460

Energy

#515
N/A

Finance

#566
N/A

Gas

#367
N/A

Categories Comparison

Call Center Workforce Management

#10
N/A

Contact Center Quality Assurance

#11
N/A

Language Learning

N/A
#3

Quality Management

#10
N/A

Speech Analytics

#8
#9

Speech Recognition

N/A
#8

Transcription

N/A
#10

Features Comparison

AI/Machine Learning

N/A
#127

Academic/Education

N/A
#13

Access Controls/Permissions

#315
N/A

Activity Dashboard

#392
N/A

Alerts/Notifications

#432
N/A

Annotations

N/A
#57

Audio Capture

N/A
#22

Audio/video file upload

N/A
#13

Audit Management

#132
N/A

Automatic Call Distribution

N/A
#35

Winners

ELSA Speak

1

Overall Winner

3

Calabrio One Suite

1

Reviews Winner

3

ELSA Speak

1

Value for Money Winner

3

ELSA Speak

1

Ease of Use Winner

3

Calabrio One Suite

1

Productivity Winner

3

Calabrio One Suite

1

Support Winner

3

Calabrio One Suite

1

Categories Winner

3

ELSA Speak

1

Industries Winner

3

ELSA Speak

1

Features Winner

3

ELSA Speak

1

Small Businesses Winner

3

Calabrio One Suite

1

Medium Businesses Winner

3

ELSA Speak

1

Enterprise Businesses Winner

3

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