Calabrio One Suite vs Five9

Discover how Calabrio One Suite and Five9 compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (575)
3.5 (1,183)

Value for Money

4.1
4.9

Ease of Use

4.0
3.9

ROI

30%
15%

Productivity

39%
46%

Support

4.9
4.9

Categories

4
7

Industries

9
6

Features

39
60

Small Businesses

7%
11%

Medium Businesses

90%
73%

Enterprise Businesses

3%
16%

Industries Comparison

Accommodation

#519
N/A

Administrative

#448
N/A

Automotive

#636
#449

Energy

#515
N/A

Fashion

N/A
#285

Finance

#566
N/A

Fishing

N/A
#331

Food

N/A
#439

Gas

#367
N/A

Healthcare

#528
#378

Categories Comparison

Auto Dialer

N/A
#10

Call Center Workforce Management

#10
#7

Call Tracking

N/A
#10

Contact Center Quality Assurance

#11
#8

IVR

N/A
#14

Predictive Dialer

N/A
#8

Quality Management

#10
N/A

Speech Analytics

#8
N/A

Telemarketing

N/A
#5

Features Comparison

API

N/A
#178

Access Controls/Permissions

#315
N/A

Activity Dashboard

#392
#317

Agent Interface

N/A
#13

Alerts/Notifications

#432
N/A

Audit Management

#132
N/A

Auto-Dialer

N/A
#36

Automatic Call Distribution

N/A
#26

Automatic Transcription

#29
N/A

CRM

N/A
#198

Winners

Five9

1

Overall Winner

3

Five9

1

Reviews Winner

3

Five9

1

Value for Money Winner

3

Calabrio One Suite

1

Ease of Use Winner

3
3

Five9

1

Productivity Winner

3

Five9

1

Support Winner

3

Five9

1

Categories Winner

3

Calabrio One Suite

1

Industries Winner

3

Five9

1

Features Winner

3

Five9

1

Small Businesses Winner

3

Calabrio One Suite

1

Medium Businesses Winner

3

Five9

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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