Calabrio One Suite vs KAWAK

Discover how Calabrio One Suite and KAWAK compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (575)
4.9 (653)

Value for Money

4.1
4.4

Ease of Use

4.0
4.1

ROI

30%
21%

Productivity

39%
32%

Support

4.9
3.5

Categories

4
5

Industries

9
45

Features

39
42

Small Businesses

7%
13%

Medium Businesses

90%
83%

Enterprise Businesses

3%
4%

Industries Comparison

Accommodation

#519
#446

Administrative

#448
#385

Agriculture

N/A
#477

Airlines

N/A
#261

Arts

N/A
#378

Automotive

#636
#545

Beverage

N/A
#370

Biotechnology

N/A
#370

Broadcasting

N/A
#377

Chemical

N/A
#442

Categories Comparison

Audit

N/A
#9

Call Center Workforce Management

#10
N/A

Contact Center Quality Assurance

#11
N/A

Data Quality

N/A
#2

Document Control

N/A
#8

Quality Management

#10
#9

Risk Management

N/A
#9

Speech Analytics

#8
N/A

Features Comparison

Access Controls/Permissions

#315
#276

Activity Dashboard

#392
N/A

Address Validation

N/A
#6

Alerts/Notifications

#432
#384

Audit Management

#132
#117

Audit Trail

N/A
#149

Automatic Transcription

#29
N/A

Call Recording

#58
N/A

Change Management

#106
#93

Complaint Management

#11
N/A

Winners

KAWAK

1

Overall Winner

3

KAWAK

1

Reviews Winner

3

KAWAK

1

Value for Money Winner

3

KAWAK

1

Ease of Use Winner

3
3

Calabrio One Suite

1

Productivity Winner

3

Calabrio One Suite

1

Support Winner

3

KAWAK

1

Categories Winner

3

KAWAK

1

Industries Winner

3

KAWAK

1

Features Winner

3

KAWAK

1

Small Businesses Winner

3

Calabrio One Suite

1

Medium Businesses Winner

3

KAWAK

1

Enterprise Businesses Winner

3

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