Calabrio One Suite vs Rilla

Discover how Calabrio One Suite and Rilla compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (575)
4.8 (1,870)

Value for Money

4.1
4.1

Ease of Use

4.0
3.3

ROI

30%
6%

Productivity

39%
6%

Support

4.9
4.2

Categories

4
1

Industries

9
68

Features

39
9

Small Businesses

7%
23%

Medium Businesses

90%
61%

Enterprise Businesses

3%
16%

Industries Comparison

Accommodation

#519
#695

Administrative

#448
#617

Advertising

N/A
#541

Aerospace

N/A
#599

Agriculture

N/A
#775

Airlines

N/A
#412

Amusement

N/A
#463

Animal Production

N/A
#478

Arms

N/A
#483

Arts

N/A
#614

Categories Comparison

Call Center Workforce Management

#10
N/A

Contact Center Quality Assurance

#11
N/A

Quality Management

#10
N/A

Speech Analytics

#8
#10

Features Comparison

Access Controls/Permissions

#315
N/A

Activity Dashboard

#392
N/A

Alerts/Notifications

#432
N/A

Audit Management

#132
N/A

Automatic Transcription

#29
#33

Call Center Management

N/A
#49

Call Recording

#58
#65

Change Management

#106
N/A

Complaint Management

#11
N/A

Compliance Management

#281
N/A

Winners

Calabrio One Suite

1

Overall Winner

3

Rilla

1

Reviews Winner

3

Rilla

1

Value for Money Winner

3

Calabrio One Suite

1

Ease of Use Winner

3
3

Calabrio One Suite

1

Productivity Winner

3

Calabrio One Suite

1

Support Winner

3

Calabrio One Suite

1

Categories Winner

3

Rilla

1

Industries Winner

3

Calabrio One Suite

1

Features Winner

3

Rilla

1

Small Businesses Winner

3

Calabrio One Suite

1

Medium Businesses Winner

3

Rilla

1

Enterprise Businesses Winner

3

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