Calabrio One Suite vs Talkdesk

Discover how Calabrio One Suite and Talkdesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (575)
3.8 (3,993)

Value for Money

4.1
4.2

Ease of Use

4.0
3.6

ROI

30%
7%

Productivity

39%
19%

Support

4.9
4.8

Categories

4
10

Industries

9
68

Features

39
80

Small Businesses

7%
12%

Medium Businesses

90%
87%

Enterprise Businesses

3%
1%

Industries Comparison

Accommodation

#519
#193

Administrative

#448
#183

Advertising

N/A
#162

Aerospace

N/A
#163

Agriculture

N/A
#220

Airlines

N/A
#130

Amusement

N/A
#130

Animal Production

N/A
#137

Arms

N/A
#140

Arts

N/A
#176

Categories Comparison

Auto Dialer

N/A
#4

Call Center

N/A
#9

Call Center Workforce Management

#10
#5

Call Recording

N/A
#7

Contact Center Quality Assurance

#11
#4

Generative AI

N/A
#6

IVR

N/A
#5

Predictive Dialer

N/A
#2

Quality Management

#10
N/A

Speech Analytics

#8
N/A

Features Comparison

API

N/A
#113

Access Controls/Permissions

#315
N/A

Activity Dashboard

#392
#185

Adversarial Training

N/A
#6

Agent Interface

N/A
#9

Alerts/Notifications

#432
N/A

Audit Management

#132
N/A

Auto-Dialer

N/A
#23

Automated Image & Video Editing

N/A
#5

Automatic Call Distribution

N/A
#17

Winners

Calabrio One Suite

1

Overall Winner

3

Talkdesk

1

Reviews Winner

3

Talkdesk

1

Value for Money Winner

3

Calabrio One Suite

1

Ease of Use Winner

3

Calabrio One Suite

1

Productivity Winner

3

Calabrio One Suite

1

Support Winner

3

Talkdesk

1

Categories Winner

3

Talkdesk

1

Industries Winner

3

Talkdesk

1

Features Winner

3

Talkdesk

1

Small Businesses Winner

3

Calabrio One Suite

1

Medium Businesses Winner

3

Calabrio One Suite

1

Enterprise Businesses Winner

3

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