CallHippo vs inContact Call Center Software

Discover how CallHippo and inContact Call Center Software compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

3.5 (1,553)
4.1 (2,486)

Value for Money

4.9
3.8

Ease of Use

3.9
3.6

ROI

6%
19%

Productivity

29%
38%

Support

4.4
4.2

Categories

5
9

Industries

15
3

Features

47
73

Small Businesses

28%
32%

Medium Businesses

53%
60%

Enterprise Businesses

19%
8%

Industries Comparison

Accommodation

#446
N/A

Advertising

#344
N/A

Automotive

#545
N/A

Energy

#442
N/A

Fashion

#343
N/A

Finance

#486
#271

Healthcare

#454
N/A

Insurance

N/A
#209

Manufacturing

#622
N/A

Real Estate

#386
N/A

Categories Comparison

Auto Dialer

N/A
#5

Call Center Workforce Management

N/A
#6

Call Recording

#11
#8

Call Tracking

#11
#6

Contact Center Quality Assurance

N/A
#5

Customer Support

N/A
#9

IVR

#18
#6

Predictive Dialer

N/A
#3

Speech Analytics

N/A
#3

Speech Recognition

#5
N/A

Features Comparison

API

#199
#140

Activity Dashboard

#359
#226

Audio Capture

#17
N/A

Auto-Dialer

#41
#25

Automatic Call Distribution

#31
#18

Automatic Transcription

N/A
#17

CRM

#226
#143

Call Center Management

#41
#24

Call Disposition

#18
#7

Call Logging

#30
#19

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